Assistant Venue Technology Manager

We’re Hiring | Assistant Venue Technology Manager

Job Title: Assistant Venue Technology Manager

Role Purpose

The Assistant Venue Technology Manager supports the Venue Technology Manager in overseeing all technology-related operations within assigned venues. This role plays a key part in the installation, maintenance, operation, and event-day support of venue technology systems, ensuring seamless daily operations and successful event delivery.

Key Responsibilities

Venue ICT Operations & Technical Support

• Support the Venue Technology Manager in managing the full lifecycle of venue technology services and solutions.
• Coordinate with Venue ICT teams to track and resolve ongoing or pending ICT and ELV-related issues.
• Liaise with internal teams, service providers, and stakeholders to ensure timely rectification of systems.
• Supervise technical rooms and physical spaces housing IT and ELV infrastructure.
• Monitor, track, and close ICT incidents in coordination with the service desk and stakeholders.
• Maintain and update the venue ICT asset inventory, including storage locations.

Event Technology Delivery & Support

• Support site surveys and assessments of existing ICT, AV, and ELV systems.
• Supervise installation and commissioning of AV/ELV systems to ensure performance and compliance.
• Coordinate with event organizers to understand technical requirements and ensure readiness.
• Act as a technical point of contact for event-related ICT requirements.
• Support event planning, readiness, and venue technology scope delivery.
• Provide real-time technical support during events, troubleshooting and resolving issues as needed.
• Support event bump-in activities, system setup, configuration, and adjustments.
• Supervise installation of event overlay systems, including cabling, displays, sound systems, and control systems.
• Conduct post-event system checks during bump-out activities.

Qualifications & Experience

Required Experience

• Minimum 12 years of experience in ICT and AV/ELV system implementation, maintenance, and support.
• Experience in large venues, stadiums, or major event environments is highly preferred.
• Strong background in:
• ICT infrastructure
• AV & ELV systems (PA, sound reinforcement, video displays, video conferencing)
• IPTV & TV broadcasting infrastructure
• CCTV, Access Control, Turnstiles
• Proven experience in IT or venue technology management.
• Familiarity with project management methodologies and tools.
• Strong leadership, coordination, and communication skills.

Education & Certifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline.
• Project Management certifications are an advantage.
• Experience with large-scale ICT/AV/ELV projects in sports venues or similar environments is preferred.