Assistant Vice President, Service Now Platform Engineer

Platform engineer will own the technical health and day to day operation of our ServiceNow instance. They will also lead technical development on the platform, responsible for platform management and architecture, development and configuration. helping to deliver workflows, business rules, UI, policies, scripts and more. Developing customer apps and enhancements using App Engine and ServiceNow platform. acting as mentor to Junior Dev. Will be primary technical escalation for ServiceNow issues across the org. Assisting with implementation partners, as needed. Keeping close relationship with ServiceNow TAM.

• 10+ years of hands-on ServiceNow development and administration experience
• Strong expertise across multiple ServiceNow modules (ITSM, ITOM, ITBM, CSM)
• Advanced proficiency in JavaScript and ServiceNow scripting (all script types)
• Strong understanding of ServiceNow architecture, data model, security model, and platform best practices
• Experience with ServiceNow Studio, Flow Designer, IntegrationHub, and Performance Analytics
• Proven experience with REST/SOAP APIs and complex enterprise integrations
• Expert knowledge of web technologies (HTML, CSS, JavaScript frameworks)
• Experience with database management and query optimization
• ServiceNow Certified System Administrator (CSA) required
• ServiceNow Certified Application Developer (CAD) or equivalent strongly preferred
• Experience managing enterprise-scale implementations (1,000+ users)
• Demonstrated ability to work independently as the primary internal platform expert
• Excellent communication skills - can translate technical concepts for non-technical stakeholders
• Multiple ServiceNow Implementation Specialist certifications
• ITIL Foundation or higher certification
• Experience in financial services or highly regulated industries
• Background with CI/CD pipelines and automated testing frameworks
• Experience with ServiceNow IR, GRC, SecOps, or other specialized modules
• Familiarity with Agile/Scrum methodologies

Equal Opportunity Employment Policy

Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.

For positions based in Los Angeles

For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.