Associate

Hiring at WNS

Hiring Alert | Immediate Requirement - Customer Support Representative (Email Process) for an International Airlines.

Walk-in drive on 29th Oct Wednesday from 12pm-3pm at WNS, 6th Floor, Centaurus, Hiranandani Estate, Thane West, Mumbai.

We are looking for freshers as well as experienced candidates with Excellent English Communication & Email drafting skills.

Role: Email Process Associate

Location: Vikhroli West Mumbai (Work from Office)

Shift: Rotational shifts with 1 rotational week off

Pick up & Drop facilities provided

Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:

Graduate Freshers or experienced in customer service email process.

Excellent written and verbal communication skills.

Strong email drafting and comprehension abilities.

Customer-centric approach with problem-solving mindset.

To meet - HR Reeya Shere

Contact: 7738010127

Email: reeya.shere@wns.com

Please mention Reeya Shere as your reference.