Associate Digital Merchant- Haven Well Within

About us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

About the role

The Associate Digital Merchant is responsible for collaborating with the Director on the pre-season curation and in-season execution of the digital merchandising strategy. This position manages gallery ranking and color features based on both aesthetic and business needs, conducts analysis of selling trends to maximize the customer experience, and collaborates with cross functional partners within the Merchandising and Ecommerce teams.

The impact you can have

• Pre-Season preparation for each Brand Moment

• Assist Director in planning content for email, homepage, and other digital experiences using merchandising strategies, historical results, and current business trends to guide decision making

• Communicate merchandising strategies to the Creative and Marketing digital teams to guide messaging priorities and overall product expression in each brand moment.

• Partner with the Ecommerce team to strategize navigation, category structure, landing pages and overall merchandising of the site based on seasonality, analytics and product strategy.

• Approve all web assets and emails prior to launch for merchandise and copy accuracy

• Curate and merchandise all folders for the launch of each Brand Moment ensuring merchandising strategies are met and the customer experience is prioritized.

• Periodically support VP in executing deliverables for special ad hoc projects as needed

• In Season

• Execute daily changes in product ranking for all categories and collection folders, utilizing business strategies, top investments, and featured products to drive curation

• Proof product pages as they launch to ensure accuracy and the best customer experience. Manage merchandising callouts on website product issues and work with the Ecommerce team to resolve issues quickly.

• Review weekly conversion reports to maximize product selling through placement and navigation

• Drive changes to email and site content based on product selling, inventory levels, and promotional changes as needed with the support of the cross functional teams.

• Support the OLM team with promotional and brand product suggestions for Paid and Organic social newsfeeds.

• Support Stylitics outfitting by approving and publishing outfits as needed.

• Monitor competition for inspiration on email, digital content, and website features

What you'll bring to the role

• 1-2+ years of ecommerce/online merchandising experience recommended

• Creative thinker with the ability to develop strong, compelling merchandising stories with a brand-appropriate aesthetic.

• Excellent communication and conflict resolution skills to drive a productive cross functional relationship – would have experience working with other teams in achieving goals/deadlines.

• Ability to manage effectively under pressure and hit deadlines in a fast-paced environment.

• Strong analytical skills to leverage data and draw action-oriented conclusions – using data to drive decisions

• Self-starter, entrepreneurial spirit to innovate and drive the digital experience forward- working independently and energized to drive the digital business.

• Hands-on experience with FIGMA, SFBM, Adobe Analytics, proficient in Microsoft 365, Excel and Word.

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.

• Support for your individual development plus opportunities for career mobility within our family of brands.

• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *

• Medical, dental, vision insurance & 401(K). *

• Employee Assistance Program (EAP).

• Time off – paid time off & holidays. *

• The target salary range for this role is: $60,000-$70,000

• Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

• On-site: This position works on-site at least 4 days per week consistent with the needs of the business at our Talbots office location in Hingham, MA.

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Location:

Corporate Office-Talbots-Hingham, MA 02043

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.