Associate Engineer

About IFI Techsolutions:

IFI Techsolutions (www.ifi.tech) is a leading cloud solutions and managed services provider that was recognized as a 2020 Microsoft Partner of the Year Finalist. Founded by former Microsoft executives, IFI Techsolutions has delivered over 370 projects, 45,000 consulting hours, migrated 4,100-plus servers for more than 260 global customers and has presence in India, US, UK, Australia, and UAE. Also, IFI Techsolutions has earned Microsoft Azure Advanced Specializations on Windows Server and SQL Server Migration, Modernization of Web Applications and Windows Virtual Desktop.

We are looking for an Associate Engineer – MSP who will working with our exceptional team to deliver our next generation projects.

Responsibilities:

· Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads.

· Implement and support new and existing customers on Microsoft Azure Active Directory.

· Act as a liaison between customers, sales, service engineering teams, and support.

· Ability to oversee the complex problems/incidents and accordingly act on escalations.

· Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required

· Lead tasks relating to system architecture enhancements, problem management, process improvement, reporting, and customer infrastructure.

· Ability to Timely deliver Project Milestones within committed timeline.

· Ability to contribute to overall business growth.

· Knowledge in Microsoft Azure Platform, Operating System/Virtualization, Networking, or Relational Database Design/Administration.

· Familiarity with development: tools, language, process, methods, troubleshooting, Operating System/Virtualization.

· Familiarity with networking concepts including VIPs, NAT, DNS, DHCP, TCP/IP.

· Able to handle escalations with demanding customers at a technical and management level.

· Strong knowledge/Experience Core Networking and any cloud platform.

Qualification/Certifications:

· BTECH/BE/MCA/MSC

· Microsoft certified candidates with AZ-900/AZ-104/AZ-500 will be given preference.

Job Type: Full-time

Pay: ₹250,000.00 - ₹300,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person