Associate - Learning & Organizational Development

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin, Twitter

About The Role

• This role combines project coordination for Zeta’s flagship learning academy with support for broader Learning & OD initiatives across the organization. You will manage the planning, delivery, and tracking of the academy program, while also working with stakeholders to design, implement, and measure learning interventions for specific Organizational Units (OUs) and at the Zeta level. Success in this role will require strong organizational skills, stakeholder engagement, and a passion for creating impactful learner experiences.
• Base Location: Bangalore, Domlur
  
  

Responsibilities

Program Planning & Coordination

• Collaborate with cross-functional teams to define program structure, curriculum, and schedules.
• Coordinate with internal and external SMEs to facilitate training.
• Ensure all materials and preparations are in place before the academy launch
• Act as the primary liaison between trainers, mentors, facilitators, the People Corp team, and program managers.
• Maintain comprehensive program documentation.
  
  

Training Execution & Logistics

• Oversee the end-to-end execution of the 12-week training program, ensuring all sessions, assignments, and assessments are conducted as planned
• Manage learning platforms (LMS, classroom setup, self-learning modules, and project work) for smooth operations
• Coordinate with trainers to ensure timely content delivery
• Serve as the single point of contact (SPOC) for trainees, addressing queries and concerns
• Track participation, gather feedback from trainees and trainers (both internal & external)
• Regularly monitor and report key program metrics, including attendance, completion rates, assessment scores, and engagement levels
• Publish progress dashboards for stakeholders
  
  

Learning & OD Initiatives

• Assist in conducting learning needs analysis (LNA) using data, performance insights, and stakeholder input.
• Support the design and rollout of learning journeys aligned to business needs.
• Coordinate with business stakeholders, People Partners, and the L&OD team to enable the successful execution of programs.
• Support communication, socialization, and learner engagement activities to enhance awareness and participation.
• Help track budgets, maintain spend records, and prepare reports for decision-making.
  
  

Skills

• Program & Project Management – Ability to drive structured planning and execution.
• High Ownership – Proactive, accountable, and committed to delivering results.
• Strong Communication and Stakeholder Management – Excellent verbal and written skills for stakeholder coordination.
• Problem-Solving – Ability to anticipate and address challenges effectively.
• Data Analytics – Proficiency in tracking and interpreting key program metrics.
• Stakeholder Management – Strong ability to coordinate across multiple teams.
• Proficient in MS Office – Proficient in MS Office and program management tools
  
  

Experience And Qualifications

• Masters in Human Resources or related areas preferred
• Experience: 2+ years in Learning & Development and associated program management
  
  

Life at Zeta

• At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore life at zeta.
  
  

Equal Opportunity

• Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success