Associate Property Manager

Job Title: Associate Property Manager

Department: Property Management

Reports To: Deputy CFO / VP of Corporate Finance

Status: Full-Time

FLSA Status: Non-Exempt

Job Summary:

The Associate Property Manager is responsible for providing all-around relief coverage across the property management portfolio and corporate operations as determined by organizational need. This position provides relief coverage across multiple properties, ensuring collection and timely deposit of rents, generation and monitoring of work orders, interacting with residents for completion of Low-Income Certifications compliant with HUD, LIHTC, PSH; maintaining budget; and supporting resident and community relations. The role requires flexibility, adaptability, and daily travel between various communities to support operational continuity, financial stability, and resident satisfaction.

Essential Functions & Primary Responsibilities:

• Maintain resident files and Yardi data in accordance with Compliance and Property Management policies and regulations.
• Conduct regular visual inspections of grounds, buildings, and units and create work orders as needed.
• Generate, distribute, and process all resident recertification notices.
• Maintain property waiting lists in compliance with Tenant Selection Plans.
• Process annual recertifications within established timelines.
• Ensure compliance with Fair Housing and Harassment Awareness standards in all assignments.
• Accurately account for petty cash, deposits, and resident payments.
• Manage accounts receivable and coordinate collections as necessary.
• Review and approve payroll, timecards, and incentive payments in accordance with deadlines.
• Respond promptly and professionally to resident complaints.
• Create a positive, caring, and engaging community culture.
• Maintain positive relationships with City staff, community representatives, and social service providers.
• Attend company-sponsored events, training, and development activities (may require travel/overnight stays).
• Provide relief support at multiple communities as directed; location assignments will vary based on organizational need.
• Perform leasing and assistant manager functions as necessary based on staffing needs.
• Manage marketing and advertising of vacancies per Affirmative Fair Housing Marketing Plans.
• Ensure resident notices are delivered timely and within lease requirements
• Perform other related duties as assigned.

Requirements:

• Basic knowledge of HUD, LIHTC, and affordable housing compliance.
• Strong problem-solving and adaptability skills.
• Attention to detail with strong organizational abilities.
• Effective relationship-building with internal and external stakeholders.
• Valid driver’s license, current auto insurance, and reliable transportation (personal vehicle) are required for travel between properties as an essential function of this position.

Work Environment:

The work environment is collaborative and dynamic, including occasional off-site meetings, training sessions, and travel opportunities that involve working directly with residents. Employees work in shared and private spaces that encourage teamwork and communication, facilitating strong relationships within the community.

Physical Requirements

This role involves regular walking and light lifting of up to 25 lbs. for tasks such as moving supplies or conducting unit inspections. Employees should maintain physical fitness to handle these demands. The work schedule is full-time, with occasional evening or weekend responsibilities.

• Minimum 2+ years’ experience as an Assistant Community Manager in HUD/LIHTC affordable or conventional housing; OR 3+ years in hotel reception services.
• Familiarity with Yardi or AppFolio or similar systems and Microsoft Office Word and Excel programs.
• Financial and vendor management skills.
• Excellent organizational, communication, and customer service skills.