Associate Technical Program Manager

Job description

Experian Direct to Consumer Line of Business is seeking a motivated and detail-oriented Technical Program Manager (TPM) to join our Software Delivery Organization. This role supports the delivery of scalable, high-quality engineering solutions. Our team drives complex business problems, leveraging both company-wide platform solutions as well as designing them from the ground-up. Delivery is a key part of the customer experience when shopping on Experian. We build global technology solutions, going beyond localization to customize programs to the logistics and e-commerce standards in each country where we operate. Not only must our software scale, but it must adapt to regions.

Why Join Us?

This is a unique opportunity to grow your career at the intersection of program management and technical product ownership, while helping shape the future of software delivery across the organization. You'll gain hands-on experience leading impactful programs and driving internal product strategy in a collaborative, agile environment.

Key Responsibilities: Technical Program Management

• Drive small to mid-sized technical programs focused on improving software delivery, automation, and engineering efficiency.
• Develop and manage lightweight program plans, track milestones, identify risks, and ensure timely execution.
• Collaborate with cross-functional teams including Engineering, DevOps, and Product to align on goals and deliverables.
• Facilitate agile ceremonies and promote continuous improvement across delivery teams.
• You will demonstrate experience leading small to medium projects and will have a well-rounded technical background in current web technologies and latest tech stack.
• Work with Tech/Product/PMO/UX to define strategy and requirements, identifying and securing commitment from teams across the company for new initiatives, driving consensus on the technical approach, setting timelines, and leading cross-functional development teams from design through delivery.
• Partner with engineering teams to translate strategic delivery goals into actionable technical solutions.
• Advocate for best practices in software delivery and drive adoption of reusable, scalable solutions across the organization.
• Maintain and prioritize product backlogs, write user stories, and define clear acceptance criteria.

Preferred Skills:

• Exposure to tools like Jenkins, GitHub Actions, Selenium, JMeter, or similar.
• Basic understanding of APIs, microservices, and cloud platforms.
• Experience or interest in CI/CD, test automation, AI is a plus.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Qualifications

• 1–3 years of experience in technical program management, product ownership, or software engineering.
• Familiarity with agile methodologies and tools (e.g., Jira, Confluence, Asana, Figma).
• Understanding of software development lifecycle (SDLC) and delivery pipelines.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together