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Job Title: HR Manager
Department: Human Resources
Reporting To: Director / CEO
Location: Head Office
1. Job Summary
The HR Manager is responsible for building and managing the complete human resource function of a veterinary pharmaceutical company, including recruitment, performance management, payroll coordination, compliance, employee engagement, and HR policy implementation.
The role plays a strategic part in supporting sales growth, field force management, and building a performance-driven culture.
2. Key Responsibilities
A. Recruitment & Talent Acquisition (Critical in Sales-Driven Setup)
Manage end-to-end recruitment for:
Sales Officers
Area Sales Managers
PMT team
Accounts
Warehouse staff
Coordinate with Sales Head for manpower planning.
Conduct initial screening & interviews.
Ensure timely onboarding of field staff.
Maintain recruitment tracker & TAT (Time to Hire).
B. Induction & Training
Conduct HR induction for all new employees.
Coordinate product and sales training with PMT.
Develop structured induction program (HO + Field).
Track training effectiveness.
C. Performance Management System (PMS)
Design KPI system for:
Sales Team
Office Staff
Warehouse Team
Monitor monthly performance review process.
Support incentive calculations for sales team.
Conduct annual appraisal process.
D. Payroll & Compensation
Manage payroll processing (with accounts support).
Ensure:
Attendance tracking
Leave management
Expense claims (TA/DA for sales)
Ensure compliance with:
PF
ESIC
PT
Bonus Act
Maintain salary structure & CTC planning.
E. HR Policies & Compliance
Develop and implement HR policies.
Maintain employee records.
Ensure labor law compliance.
Manage appointment letters, confirmation letters, exit formalities.
Conduct background verification.
F. Employee Engagement & Retention
Conduct employee engagement initiatives.
Manage grievances.
Support leadership in culture building.
Plan sales conferences & annual meets.
Monitor attrition rate (especially field force).
G. HR MIS & Reporting
Maintain HR dashboard:
Headcount
Attrition rate
Recruitment status
Payroll cost ratio
Prepare monthly HR report for management.
H. Exit Management
Conduct exit interviews.
Analyze attrition trends.
Ensure full & final settlement process.
Retrieve company assets.
3. Key Performance Indicators (KPIs)
Sales team vacancy rate below target
Time to hire within defined days
Attrition rate within acceptable range
Zero labor law non-compliance
Timely payroll processing
Employee satisfaction score
Training completion ratio
4. Qualifications & Experience
MBA in HR / PGDM HR preferred
5–8 years experience (Pharma / FMCG preferred)
Experience handling field sales teams
Strong understanding of labor laws
5. Required Skills
Strong communication skills
Conflict resolution
Data-driven decision making
High confidentiality
Strong coordination with leadership
6. Authority Level
Approve leave as per policy
Recommend hiring & termination
Recommend salary revision within defined band
Issue warning letters / disciplinary notices
Job Type: Full-time
Pay: ₹350,000.00 - ₹490,000.00 per year
Benefits:
Education:
Experience:
License/Certification:
Work Location: In person
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