AT&T Sales Representative

SC Tech Strategies, a people-first sales and business consulting firm, seeks an AT&T Sales Representative who combines efficiency with heart. The AT&T Sales Representative helps customers understand and enroll in the perfect mix of AT&T’s offerings—wireless, fiber, smart home, and business-grade connectivity—in a role that values both speed and sincerity.

As an AT&T Sales Representative, you’ll help customers take their first confident step with America’s most trusted connectivity brand. The AT&T Sales Representative manages enrollment across AT&T’s full suite—including wireless, fiber internet, smart home solutions, and business services. Above all, you’ll make the entire sign-up process feel effortless, reassuring, and genuinely supportive.

Why This AT&T Sales Representative Role Matters

Every AT&T customer remembers how it all began—and you’re the one who makes that beginning matter. As a Customer Enrollment Representative, you turn uncertainty into assurance, making sure their first touchpoint with AT&T’s full suite of services feels personal, protected, and purposeful.

What You’ll Be Doing as the AT&T Sales Representative:

• Guide customers through the enrollment process for AT&T's wireless, fiber internet, and entertainment solutions, verifying all required documentation and coordinating activation.
• Provide clear and personalized consultations that simplify AT&T's product and service options, leveraging interactive tools and product demonstrations.
• Manage post-sale logistics, including scheduling installations, troubleshooting setup issues, and ensuring a seamless and timely service activation.
• Maintain meticulous and current records of all customer interactions and enrollment milestones within the CRM system for accurate performance tracking and follow-up.
• Analyze customer usage patterns and proactively recommend tailored upgrades or new services from AT&T's product suite based on evolving needs.
• Collaborate with internal teams and local leadership to resolve complex issues and ensure all customer experiences consistently meet AT&T’s service standards.

What the AT&T Sales Representative Brings to the Table:

• High school diploma or GED required; coursework in business, communications, or marketing preferred.
• Experience in service coordination, enrollment, or account setup—ideally within telecom, utilities, or sales environments.
• Clear communication and active listening skills, with a talent for breaking down AT&T service options into easy-to-understand choices.
• Comfortable using CRM systems and digital platforms to keep customer records accurate, track enrollments, and manage service documentation with care.
• Organized and adaptable, able to handle multiple enrollments smoothly while meeting goals in a fast-paced, ever-changing environment.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Professional development assistance

Work Location: In person