- (260000W8)
This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.
Required:
- High School diploma
- Medical Assistant or LPN training - Preferred
Work Experience and Additional Information
- 6 months medical office experience to include auth/pre-cert
- Knowledge of medical terminology, CPT & ICD-9 coding
- Excellent communication skills
Duties & Responsibilities- Obtains relevant information to initiate & coordinate the authorization/pre-certification process between the referring physician, insurance carrier, and organization for timely scheduling
- Develops working relationships and recommends procedures between the referring physician, the organization, the insurance carrier and other agencies for continuity of care
• Assists and educates patients through the process to provide a positive patient experience • Maintain the patient's EMR by entering detailed notes related to the procedure, benefits, and authorization for a complete & accurate record
- Responsible for compiling relevant information and documents for peer-to-peer reviews for timely resolution
Primary Location Lakeland
Work Locations LRMC Lakeland Regional Medical 1325 Lakeland Hills Blvd Lakeland 33805
Eligible for Remote Work Hybrid Remote
Job Patient Financial Services
Organization Academic Medical Group Inc
Schedule Full-time
Scheduled Days Monday, Tuesday, Wednesday, Thursday, Friday
Shift Day Job
Job Type Hybrid Remote
Minimum Salary 35,110.40
Job Posting Mar 6, 2026, 10:44:46 AM