Autoline specialist

Position Overview

The Autoline Administrator will be responsible for the overall administration, maintenance, and functional support of the Keyloop Autoline Rev8 Dealer Management System (DMS) across all Y.K. Almoayyed business units. The role will ensure smooth daily operations, user management, data integrity, system configuration, and first-line troubleshooting while working closely with functional teams, consultants, and business heads to drive process improvements and digital transformation initiatives.

Responsibilities

• Administer and manage Autoline Rev8 DMS across all group companies (Nissan, Ford, UD Trucks, SANY, YKA Motors, etc.).
• Manage user accounts, roles, and permissions ensuring appropriate access control.
• Perform system configuration, parameter setup, and data validation to support business operations.
• Monitor system performance, scheduled tasks, and data synchronization between modules.
• Serve as the primary contact for Autoline-related issues — logging and tracking incidents, coordinating with Keyloop support, and ensuring timely resolution.
• Work closely with Finance, Parts, Service, and Sales departments to optimize business workflows and reporting.
• Support new implementations, upgrades, and integrations ( BI, Mobile apps, Digitisation, ODBC, API).
• Conduct user training sessions , prepare manuals, and ensure compliance with IT policies and data security standards.
• Collaborate with IT infrastructure team to ensure database backups, system uptime, and performance tuning .
• Participate in UAT and Go-Live activities for system enhancements or module rollouts.
• Maintain detailed documentation of configurations, changes, and support tickets.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field .
• 5-10  years of experience administering or supporting Autoline DMS (Rev8 / Drive / CDK) .
• Hands-on experience with Autoline modules : Sales, Parts, Service, Vehicle Admin, Finance.
• Familiarity with SQL, Oracle, or data query tools for report generation.
• Understanding of automotive dealership operations and business processes.
• Strong analytical, problem-solving, and communication skills.
• Experience with API integration or external application interfacing preferred.

Soft Skills

• Excellent communication and coordination with cross-functional teams.
• Strong ownership and accountability.
• Ability to work under pressure and manage multiple priorities.
• Proactive approach to continuous improvement and system optimization.