Automotive Repair Technician - Level A

Job Specification

Title: Automotive Repair Technician – Level A

Position Summary

The Level A Automotive Repair Technician is a senior-level technician responsible for advanced diagnostics, complex repairs, and mentoring junior technicians. This role requires expert technical knowledge, strong diagnostic ability, and a commitment to quality, safety, and efficiency. Level A Technicians are expected to perform at the highest technical standard while supporting shop productivity and customer satisfaction.

Key Responsibilities Advanced Diagnostics & Repairs

· Diagnose and repair complex mechanical, electrical, and drivability issues.

· Perform advanced engine performance, transmission, steering, suspension, HVAC, and brake repairs.

· Troubleshoot electrical systems, networks (CAN), and computerized vehicle systems.

· Interpret scan tool data, wiring diagrams, and technical service information.

Technical Leadership & Support

· Serve as a technical resource for B- and C-Level technicians.

· Assist with difficult diagnostics and comebacks.

· Support training, mentoring, and skills development of junior technicians.

· Communicate effectively with service advisors regarding repair needs and timelines.

Quality Control & Efficiency

· Complete repairs accurately and efficiently according to shop standards.

· Ensure first-time fix accuracy and minimize comebacks.

· Perform road tests and post-repair inspections as required.

· Maintain productivity, efficiency, and proficiency targets.

Safety, Compliance & Shop Standards

· Follow all safety procedures, OSHA guidelines, and environmental regulations.

· Properly handle hazardous materials and waste disposal.

· Maintain a clean, organized, and safe work area.

· Use shop equipment and tools properly and report any issues.

Documentation & Systems

· Accurately document diagnostics, repair procedures, and labor performed.

· Use shop management systems and digital inspection tools as required.

· Stay current with service bulletins, recalls, and technical updates.

Required QualificationsEducation & Certifications

· High school diploma or equivalent (required).

· 5 current Automotive Service Excellence (A.S.E.) certifications are required for this position.

· Valid driver’s license with a clean driving record.

Experience

· 8–10+ years of professional automotive repair experience.

· Proven experience with advanced diagnostics and complex repair work.

· Experience working independently with minimal supervision.

Skills & Competencies

· Expert-level diagnostic and troubleshooting skills.

· Strong understanding of modern vehicle systems and technology.

· Ability to read and interpret technical manuals, wiring diagrams, and schematics.

· Strong problem-solving and critical-thinking skills.

· Excellent time management and organizational abilities.

· Effective communication and teamwork skills.

Key Performance Indicators (KPIs)

· Diagnostic accuracy and first-time fix rate

· Comeback and warranty repair rate

· Productivity, efficiency, and proficiency

· Quality of documentation and repair notes

· Safety compliance and shop standards adherence

Physical & Work Requirements

· Ability to stand, bend, kneel, and lift up to [50–75] pounds.

· Manual dexterity and use of hand and power tools.

· Ability to work in a shop environment with exposure to noise, fumes, and varying temperatures.

· Ability to drive customer vehicles for testing purposes.

Core Competencies

· Technical Mastery

· Problem Solving

· Attention to Detail

· Reliability & Accountability

· Mentorship & Team Support

· Safety Awareness

Compensation

· $32-$35 per clock hour

· Incentives from $5-$10 additional labor hour based on efficiency

· Occasional spiffs as designated by management

Pay: $32.00 - $35.00 per hour

Work Location: In person