AVP, HR Technology - onsite Dallas or Plano, TX

WELLTOWER – REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.

ABOUT THE ROLE

The AVP, HR Technology & Workforce Systems will lead the strategy, implementation, and ongoing management of the Human Capital Management (HCM) and Workforce Management (WFM) technology solutions and Welltower’s operating partner companies. This role will be responsible for delivering an integrated HR technology platform supporting the full employee lifecycle, including recruiting, onboarding, workforce scheduling, payroll integration, learning, and workforce analytics.

The AVP will lead enterprise implementations of platforms such as Workday or Dayforce and workforce management solutions, coordinate system integrations across the technology landscape, and manage vendor relationships. The role will serve as the primary technology partner to the operating partners HR, Operations, and Finance leadership to ensure the systems support scalable growth, compliance, and operational efficiency.

This position will be based in Dallas, TX and will play a key role in a multi-year enterprise rollout of HR technology platforms as part of Welltower Business Systems (WBS). The position will require travel, approximately 25%, to operating partner offices, both domestic and international (Canada, UK).

KEY RESPONSIBILITIES

HR Technology Strategy & Architecture

• Own the strategy, roadmap, and governance for the organization’s HR technology ecosystem, including HRIS/HCM platforms, workforce management systems, and supporting tools.
• Define and maintain the architecture for employee lifecycle systems covering recruiting, onboarding, learning, workforce scheduling, payroll integration, and workforce analytics.
• Partner with operating partners HR, Operations, and Finance leadership to ensure technology supports workforce planning, compliance, and operational objectives.
• Evaluate emerging HR technologies and recommend improvements to the technology stack.

System Implementation & Program Leadership

• Lead the implementation of enterprise HR technology platforms (e.g., Workday, Dayforce) and workforce management systems.
• Manage multi-phase deployments including discovery, system configuration, testing, change management, and go-live.
• Coordinate implementation partners, vendors, and internal stakeholders to ensure successful delivery.
• Establish project governance, timelines, and success metrics for system deployments.
• Oversee phased rollouts across operators, communities, or business units.

Vendor Management

• Serve as the primary owner of vendor relationships for HR technology platforms and related service providers.
• Manage vendor performance, contracts, service levels, and product roadmaps.
• Coordinate with vendors on system enhancements, upgrades, and issue resolution.
• Lead evaluation and selection processes for new HR technology solutions.

System Operations & Optimization

• Oversee the ongoing administration and optimization of HR systems after implementation.
• Ensure system configuration supports business processes, regulatory requirements, and workforce policies.
• Lead continuous improvement initiatives to increase automation, reporting capability, and user adoption.
• Maintain system documentation, governance standards, and data management practices.

Integrations & Data Strategy

• Oversee integrations between HR systems and other enterprise platforms including finance, data warehouse, payroll providers, and third-party vendors.
• Ensure a unified employee master record across systems and consistent data governance practices.
• Partner with analytics teams to enable workforce dashboards and reporting capabilities.
• Support development of predictive workforce analytics and executive reporting.

Stakeholder Engagement

• Serve as the primary liaison between operator HR, Operations, IT, and Finance for workforce technology initiatives.
• Lead cross-functional working groups responsible for system design and process alignment.
• Provide training, communication, and change management support during system implementations.
• Ensure high levels of adoption and satisfaction among system users.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Approximately 25% travel to operating partner offices, both domestic and international (Canada & UK).

MINIMUM REQUIREMENTS

Required Experience

• 8–12+ years of experience in HR technology, HRIS, or enterprise systems leadership.
• Direct experience implementing or managing enterprise HCM platforms such as:
• • Workday
  • Dayforce
  • UKG
  • SAP SuccessFactors
• Experience implementing or managing workforce management platforms including timekeeping or scheduling systems.
• Experience leading enterprise software implementations with external vendors and implementation partners.
• Strong knowledge of HR processes including recruiting, onboarding, payroll, workforce management, and compliance.

Preferred Experience

• Experience in healthcare, senior living, retail, hospitality, or other industries with large frontline or hourly workforces.
• Experience managing HR system integrations and enterprise data architecture.
• Experience supporting multi-entity or multi-operator organizations.
• Experience implementing workforce analytics or HR data platforms.

Education

• Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field required.
• Advanced degree preferred.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus

• Generous Paid Time Off and Holidays

• Employee Stock Purchase Program – purchase shares at a 15% discount

• Employer-matching 401(k) Program + Profit Sharing Program

• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!

• Tuition Assistance Program

• Comprehensive and progressive Medical/Dental/Vision options

• Professional Growth

• And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet