Key Responsibilities:
- Develop and execute a 3-5 year IT strategy roadmap aligned with our client's business objectives.
- Lead digital transformation initiatives including cloud migration, ERP modernization, and customer experience platforms.
- Champion innovation through agile methodologies, design thinking, and business model innovation frameworks.
Governance & Compliance
- Drive cybersecurity strategy including SOC/NOC operations, SIEM integration, and federated identity management.
- Monitor and report on IT performance metrics, ROI, and strategic KPIs to executive stakeholders.
Enterprise Architecture & Infrastructure
- Architect scalable, secure, and resilient IT infrastructure across data centers and cloud environments (AWS, Azure, GCP).
- Lead DevOps and CI/CD practices to accelerate product delivery and operational agility.
- Oversee ERP systems (Oracle, JD Edwards, NetSuite) and integration with eCommerce, CRM, and payment gateways.
Stakeholder Engagement & Change Management
- Collaborate with cross-functional teams including Marketing, Finance, and Operations to drive digital enablement.
- Facilitate executive workshops, innovation sprints, and strategic discovery sessions.
- Manage vendor relationships, RFP processes, and technology selection aligned with business needs.
Team Leadership & Capability Building
- Build and mentor high-performing techno-functional teams across development, infrastructure, and business analysis.
- Promote a culture of continuous improvement, agile delivery, and customer-centricity.
- Lead strategic hiring and talent development initiatives to support IT transformation goals.