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AWS Cloud Support:
o Provide hands-on support and management of AWS services such as EC2, S3, RDS, EKS, Lambda, VPC, and IAM etc.
o Troubleshoot and resolve AWS issues related to networking, security groups, auto-scaling, and instance performance.
o Implement and monitor cloud architecture to ensure high availability, performance, and disaster recovery.
o Certification: AWS Associate level certification required. AWS SysOps certification preferred.
Database Administration:
o Perform basic administration of databases such as Microsoft SQL server, MySQL hosted in AWS RDS or EC2 instances
o Monitor Database health and performance, troubleshooting connectivity and performance issues
o Conduct regular backup and maintenance tasks for databases
Automation and Scripting:
o Write and maintain scripts (PowerShell, Bash, Python) for automation of recurring tasks, cloud resource management, and server maintenance.
o Implement Infrastructure as Code (IaC) solutions using tools such as CloudFormation or Terraform.
o Knowledge of CI/CD pipelines, containerization (Docker, Kubernetes), and configuration management tools (Ansible, Chef, Puppet).
o At least 2-3 years of DevOps experience, including hands-on experience with CI/CD pipeline and DevOps tools
Monitoring and Optimization:
o Utilize monitoring tools (e.g., AWS CloudWatch, Grafana, Prometheus or similar) to monitor system health and performance.
o Optimize cloud costs and performance by managing resource allocation, scaling, and storage configurations.
Windows and Linux Server Management:
o Configure, deploy, and maintain both Windows and Linux servers within cloud environments.
o Troubleshoot and resolve OS-level issues, including performance bottlenecks, service failures, and system outages.
o Apply patches, updates, and security enhancements to Windows and Linux systems regularly.
o Ensure regular backup are conducted and perform restores as needed
Security and Compliance:
o Implement and manage cloud security best practices, including encryption, access control, and identity management (IAM).
o Ensure compliance with internal and external regulations (such as SOC, ISO, GDPR) within the cloud environment.
Technical Support:
o Provide Level 2/3 support for escalated incidents and service requests involving AWS services, Windows, and Linux servers.
o Collaborate with development, DevOps, and network teams to ensure smooth cloud operations and efficient incident resolution.
Job Type: Full-time
Work Location: In person
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