B2C Sales and Coordination Manager

We are seeking a passionate and results-driven Students Recruitment and Coordination Manager to lead our Institute’s B2C sales and coordination operations across classroom-based and online learning programs. The successful candidate will be responsible for driving revenue growth, managing performance, and ensuring smooth coordination between departments to achieve business objectives.

Key Responsibilities

• Lead and oversee the B2C sales and coordination teams to achieve monthly and annual revenue targets.
  
• Provide strategic direction and hands-on operational support to drive business performance.
  
• Monitor daily sales performance and collections, ensuring sales pipelines are aligned with revenue goals.
  
• Plan and manage course schedules up to six months in advance to ensure operational efficiency.
  
• Conduct regular team meetings, sales briefings, and product training sessions to ensure readiness and motivation.
  
• Prepare and analyze weekly and monthly performance reports against agreed targets and KPIs.
  
• Coordinate with the Marketing department to align promotional activities and course schedules with revenue plans.
  
• Collaborate with HR and Course Solutions teams to ensure adequate instructor availability based on course demand.
  
• Drive student retention initiatives and minimize refund cases while optimizing group sizes.
  
• Ensure efficient use of lead management systems and maintain accurate data tracking.
  
• Manage individual team member performance, providing coaching and development where necessary.
  
• Support the management team in implementing new sales strategies and identifying growth opportunities.
  
• Stay informed about market trends, competitor activities, and industry developments.
  
• Serve as the primary contact for outreach and partnership activities with schools, universities, and agencies.

Core Competencies

• Sales forecasting and business planning
  
• Operational strategy and scheduling management
  
• Strong organizational and interpersonal skills
  
• Ability to prioritize tasks and manage time effectively
  
• Advanced proficiency in Microsoft Office (especially Excel)
  
• Excellent communication skills in English (verbal and written)
  
• Working knowledge of CRM systems

Qualifications & Experience

Candidare must be currently residing in UAE

Minimum of 5 years’ experience, including at least 2 years in a sales or coordination management role, preferably within the education sector in the UAE.

Bachelor’s degree in Business Administration or a related field.

Proven experience in people management, sales training, and performance management.

Demonstrated ability to achieve and exceed revenue targets.