Back office agent (fluent english)

Company: Teleperformance

Location: Plaza Site

Channel: Back Office (Chat & Email)

Role Overview: We are looking for professional Customer Service Representatives to join our Back Office team. In this role, you will be responsible for providing high-quality support to customers via digital channels (Chat and Email), ensuring all inquiries are resolved efficiently and professionally.

Qualifications: * Language: Good command of English (B2 Level).

• Skills: Excellent written communication and problem-solving skills.
• Mindset: Ability to handle customer inquiries with patience and accuracy.

What We Offer: * Competitive Salary Scheme (Basic + Allowances + KPIs).

• Structured Career Path with scheduled salary increases.

Job Type: Full-time

Pay: E£19,000.00 per month

Ability to commute/relocate:

• New Cairo: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person