BAMS Doctor

93219 61251

Doctor will play a critical role in an Ecommerce/online business, providing teleconsultation and generating accurate digital prescriptions for customers. This role requires excellent communication skills to ensure customer satisfaction by understanding and addressing their queries effectively.

Key Responsibilities:

Digital Prescription Generation:

• Evaluate customer health details provided during the order process.
• Generate accurate and compliant digital prescriptions tailored to customer needs.

Teleconsultation:

• Conduct teleconsultations for each assigned order.
• Provide expert medical advice and ensure the customer fully understands their treatment plan.

Customer Query Resolution:

• Communicate effectively with customers to understand their concerns.
• Address and resolve customer queries related to prescriptions and treatments promptly.

Compliance and Quality Assurance:

• Ensure all prescriptions adhere to legal and medical guidelines.
• Maintain accurate documentation of consultations for reference and compliance.

Collaboration:

• Work closely with customer support teams to enhance the overall customer experience.
• Provide feedback for process improvements where applicable.

Skills and Qualifications:

• MBBS or equivalent degree (required).
• Valid medical license to practice and prescribe medication.
• Strong verbal and written communication skills.

Call HR Sher Bano 93219 61251