Barista

The Barista is responsible for preparing and serving a variety of hot and cold beverages, maintaining a clean and welcoming café environment, and delivering exceptional customer service. This role requires attention to detail, a passion for coffee and hospitality, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Beverage Preparation:
• Prepare and serve a range of specialty coffee, tea, and other beverages according to standardized recipes.
• Operate espresso machines, grinders, blenders, and other equipment.
• Experiment with latte art and improve presentation skills.
• Customer Service:
• Greet customers warmly and create a positive experience.
• Take accurate orders and answer questions about menu items.
• Handle customer complaints and resolve issues promptly and professionally.
• Cash Handling:
• Operate the cash register, process payments, and provide accurate change.
• Maintain accountability for cash and transactions during shifts.
• Inventory and Supplies:
• Monitor stock levels of coffee beans, syrups, milk, and other supplies.
• Restock items as needed and inform the manager of low inventory.
• Assist in receiving and organizing stock deliveries.
• Cleanliness and Hygiene:
• Maintain a clean and organized workstation at all times.
• Clean equipment, utensils, and café seating areas regularly.
• Adhere to health and safety standards for food handling and sanitation.
• Team Collaboration:
• Work closely with teammates to ensure smooth operations.
• Support colleagues during busy shifts by multitasking effectively.
• Communicate openly about tasks and customer needs.
• Menu Knowledge:
• Stay informed about menu changes, seasonal offerings, and promotions.
• Make recommendations based on customer preferences and dietary needs.

Qualifications and Skills:

• Education and Experience:
• High school diploma or equivalent.
• Previous experience in a coffee shop or food service is preferred but not required.
• Technical Skills:
• Basic knowledge of coffee brewing techniques and equipment operation.
• Familiarity with point-of-sale (POS) systems is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills.
• Strong attention to detail and time management abilities.
• Ability to work under pressure in a fast-paced environment.
• Physical Requirements:
• Ability to stand for long periods.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Experience:

• Barista: 3 years (Required)