Barista

The Barista is responsible for preparing high-quality coffee and beverages while delivering excellent customer service. This role involves maintaining hygiene standards, ensuring smooth daily operations, and creating a welcoming environment for customers. A successful barista combines technical coffee skills with strong interpersonal abilities.

Key Responsibilities:

1. Beverage Preparation

• Prepare a wide range of beverages
• Ensure consistency in taste, presentation, and quality
• Follow standard recipes and portion control guidelines
• Adjust grind size and brewing techniques as needed

2. Customer Service

• Greet customers warmly and take orders accurately
• Provide menu recommendations and explain drink options
• Handle customer complaints professionally and efficiently
• Build customer relationships to encourage repeat business

3. Equipment Handling & Maintenance

• Operate coffee machines, grinders, blenders, and POS systems
• Perform daily cleaning and maintenance of equipment
• Report any malfunctions or repair needs immediately
• Ensure proper calibration of espresso machines and grinders

4. Hygiene & Safety

• Follow UAE food safety and hygiene regulations
• Maintain cleanliness of Workstations and Service counters
• Adhere to personal hygiene standards
• Ensure safe food handling and storage practices

5. Inventory & Stock Control

• Monitor stock levels of coffee beans, milk, syrups, and supplies
• Assist in receiving and storing deliveries
• Report shortages and expired items
• Minimize waste and control costs

6. Teamwork & Coordination

• Work closely with kitchen and service staff
• Assist colleagues during busy hours
• Participate in team meetings and training sessions
• Support new staff training when required

7. Qualifications & Requirements

• High school diploma or equivalent
• Barista training or certification (preferred)
• 2 - 3 years of experience in a café, restaurant, or hotel (preferred in UAE/GCC)
• Basic English communication (Arabic is an advantage)
• Knowledge of specialty coffee is a plus

8. Core Competencies

• Lead and motivate barista teams to deliver exceptional service.
• Ensure consistent, high-quality coffee and beverage preparation
• Manage daily operations, inventory, and cost control for efficiency and profitability
• Deliver outstanding customer experiences and resolve issues professionally
• Enforce health, safety, and hygiene standards in compliance with regulations
• Communicate effectively with staff, customers, and management
• Adapt quickly to changing environments, schedules, and operational challenges

Pay: AED2,000.00 - AED3,000.00 per month

Experience:

• UAE: 2 years (Preferred)

Work Location: In person