Barista @Cafe Oztara

Barista

Café Oztara Team

Damien Center Values

Dignity-Collaboration-Accountability-Equity-Access-Innovation

Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.

Position Summary:

The barista position plays a vital role in ensuring the smooth operation of Café Oztara and delivering exceptional customer service. They are responsible for a variety of tasks, including food and beverage preparation, customer interaction, and maintaining cleanliness in the café environment. Baristas will work to ensure the café is a safe and supportive environment for customers, staff, hospitality programming trainees, and community. The ideal candidate has excellent customer service skills, thrives in a fast-paced environment, and is passionate about the community.

Duties and Responsibilities:

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.

• Greet customers warmly as they enter the café and engage with them in a friendly and courteous manner.
• Take orders accurately, provide recommendations, and answer questions about the menu items and preparation methods.
• Brew coffee, prepare espresso drinks, and craft specialty beverages using coffee machines and other equipment.
• Prepare and serve food items such as sandwiches, salads, pastries, and baked goods according to café recipes and standards.
• Complete annual food safety courses required by the local food code.
• Follow food safety and hygiene protocols, including proper handling, storage, and sanitation of food and beverage ingredients.
• Operate POS system to process customer transactions accurately and efficiently.
• Handle cash, credit card payments, and electronic transactions, providing customers with receipts and accurate change as needed.
• Ensure that the café environment and equipment is clean, tidy, and inviting for customers.
• Wipe down tables, chairs, and countertops, and sanitize high touch surfaces regularly throughout the day.
• Monitor and restock condiments, napkins and other supplies to ensure availability for customers.
• Aid colleagues as needed, including helping with food and beverage preparation, bussing tables, and cleaning tasks.
• Communicate effectively with other café team members to coordinate tasks, manage customer flow, and support each other during busy periods.

Education and/or Experience:

High School Diploma or equivalent with previous experience in a similar role preferred.

• Work or lived experience may substitute for education requirements on a case-by-case basis.

Knowledge, Skills, and Abilities:

Strong customer service skills. Excellent interpersonal and communication abilities. Attention to detail and ability to follow recipes and instructions accurately. Ability to work well under pressure in a fast-paced environment. Basic math skills and ability to handle cash transactions. Proactive approach to solving problems and communicating to leadership. Knowledge of coffee brewing and espresso preparation preferred.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.

Physical Demands:

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for long periods of time, perform repetitive motions, and multitask in a fast-paced environment.
• Working in the café employees will be exposed to hot surfaces, steam, and hot liquids.
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

• Café setting with a casual atmosphere.
• The noise level in the work environment is moderate.
• Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.

FLSA Status: Hourly, Part-time, Non-Exempt

Leader: Café General Manager

Salary: $15.00/hr

Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, and to be vaccinated against COVID-19 (including all boosters), barring an approved religious or medical exemption.

Damien Center is an Equal Opportunity Employer

Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.

Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please apply at www.damien.org/job-opportunities

This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time.

Applicant Tracking Software by ExactHire: 9erj8w5ndzx6elpv0mo3