Barista cum Sales Officer

About Us

Coffeedesk General Trading L.L.C. is a leading supplier of specialty coffee equipment, coffee beans, and accessories in the UAE. We are passionate about delivering exceptional coffee experiences through high-quality products and outstanding customer service.

We are looking for an energetic, customer-focused, and passionate Barista cum Sales Officer to join our growing team.

Key Responsibilities

Barista Duties

• Prepare and serve high-quality espresso-based beverages, filter coffee, matcha, and other specialty drinks.
• Operate and maintain professional coffee machines and grinders.
• Ensure consistency in beverage preparation and presentation.
• Maintain cleanliness and hygiene of the coffee station and equipment.
• Monitor stock levels of coffee beans, milk, syrups, and consumables.
• Perform daily opening and closing procedures.

Sales Duties

• Welcome customers and provide professional product recommendations.
• Promote and sell coffee beans, coffee machines, grinders, accessories, and related products.
• Demonstrate coffee equipment and explain product features and benefits.
• Prepare quotations and assist customers with product inquiries.
• Process customer orders, payments, invoices, and receipts through the POS/ERP system.
• Follow up on customer inquiries and maintain strong customer relationships.
• Support showroom merchandising and ensure products are displayed professionally.

Customer Service

• Deliver exceptional customer service at all times.
• Handle customer complaints professionally and resolve issues promptly.
• Maintain product knowledge on all coffee equipment and accessories.
• Assist during coffee events, demonstrations, and promotional activities.

Requirements

• Minimum 2 years of experience as a Barista, preferably in a specialty coffee environment.
• Previous experience in retail or showroom sales is an advantage.
• Strong knowledge of espresso extraction, milk steaming, brewing methods, and coffee equipment.
• Excellent communication and interpersonal skills.
• Passion for coffee and customer service.
• Ability to work independently and as part of a team.
• Basic computer knowledge (MS Office and ERP/POS systems is an advantage).
• Fluent in English (Arabic is an added advantage).

What We Offer

• Competitive salary.
• Career growth and development opportunities.
• Ongoing product and coffee training.
• Friendly and professional working environment.

How to Apply

Interested candidates are invited to send their CV to:

hr@coffeedesk.ae

Pay: AED2,000.00 - AED3,000.00 per month

Work Location: In person