Responsibilities
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Champion the consistent preparation and presentation of coffee and other beverages across all outlets, ensuring adherence to the highest quality standards.
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Develop, maintain and comply with the Standard Operating Procedures (SOPs) for beverage service to drive consistency and elevate service delivery.
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Enhance team capabilities and skills through continuous engagement, performance monitoring, and practical guidance to strengthen skills and promote craftsmanship.
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Oversee the setup and upkeep of beverage stations, ensuring smooth and efficient operations during daily service and special events.
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Collaborate with culinary and service teams to creatively integrate coffee offerings into menus and event concepts, enhancing the overall guest experience.
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Ensure all coffee equipment and supplies are properly maintained, operationally ready and available to avoid any service interruptions.
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Drive product innovation by introducing new brewing methods and seasonal offerings.
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Conduct regular quality assurance checks to ensure alignment with the Quality Policy established in accordance with ISO 9001:2015 standards, while strictly adhering to the company’s hygiene policies and procedures to maintain proper food and equipment handling standards as per departmental guidelines and EKFC Quality Policy.
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Partner with outlet and event managers to ensure beverage service supports operational goals and exceeds guest expectations.
Qualifications
Education Qualification:
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Diploma or certification in Hospitality, Culinary Arts, or a related field
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Barista certification from a recognized institution e.g., Speciality Coffee Association, Barista Guild (preferred)
Work Experience
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Minimum of 5 years’ experience as a professional barista within a hospitality or catering environment, including at least 2 years in a supervisory or training capacity within beverage operations.
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Proven experience working in high-volume service settings, such as large-scale events and multi-outlet operations.
Skills & Competencies
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In-depth expertise in coffee brewing techniques, latte art, and professional equipment handling.
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Strong training and coaching skills, with excellent communication and interpersonal abilities.
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High attention to detail and a strong commitment to delivering consistent quality.
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Ability to collaborate effectively with cross-functional teams and various departments.
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Excellent organizational and time management skills to handle multiple priorities.
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Flexibility and adaptability to meet dynamic operational demands and event requirements
About Us
EKFC (
https://www.emiratesflightcatering.com/about-us/):
Emirates Flight Catering
is one of the world’s largest catering operations, a trusted partner of hospitality groups, organizations and over 100 airline customers