Job Summary
We are looking for an experienced and passionate Senior Barista who can deliver exceptional customer service while preparing high-quality coffee, smoothies, healthy beverages, salads, yogurt jars, fruit bowls, and light café offerings. The ideal candidate will also oversee daily café operations, support junior team members, manage cashier responsibilities, and maintain excellent hygiene and presentation standards.
Key Responsibilities
Beverage Preparation
- Prepare specialty drinks and caffeine free beverages.
- Make smoothies, fresh juices, protein shakes, wellness drinks, and other healthy beverages.
- Ensure consistency in taste, quality, and presentation.
Food Preparation
- Prepare salads, yogurt jars, overnight oats, parfaits, sandwiches, fruit bowls, and other café menu items.
- Ensure food is fresh, well-presented, and prepared according to recipes.
Customer Service
- Welcome guests warmly and provide excellent customer service.
- Take customer orders accurately.
- Recommend menu items and upsell products when appropriate.
- Handle customer concerns professionally.
Cashier Responsibilities
- Operate POS system.
- Process cash, card, and digital payments.
- Balance cash drawer at the end of each shift.
- Maintain accurate billing records.
Inventory & Stock
- Monitor stock levels of coffee beans, milk, fruits, vegetables, syrups, packaging, and café supplies.
- Report shortages to management.
- Assist with receiving and organizing deliveries.
Team Leadership
- Guide and train junior baristas.
- Ensure smooth workflow during busy hours.
- Maintain high standards of service and cleanliness.
Hygiene & Compliance
- Follow Dubai Municipality food safety standards.
- Maintain cleanliness of coffee machines, blenders, refrigerators, workstations, and dining areas.
- Ensure proper food storage and stock rotation (FIFO).
Additional Duties
- Open and close the café.
- Assist with daily sales reporting.
- Support promotional activities and seasonal menu launches.
- Perform any additional operational duties assigned by management.
Requirements
- 3–5 years of experience in a reputable café or specialty coffee shop.
- Strong knowledge of espresso machines and coffee brewing techniques.
- Experience preparing smoothies, salads, healthy bowls, yogurt jars, and café food.
- Experience handling cashier/POS systems.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Knowledge of food safety and hygiene standards.
- Leadership and team management skills.
Work Location: In person