Qureos Mentor

Blaura Wellness and Fitness Center LLC

Job SummaryWe are seeking an elegant, highly professional, and service-oriented Luxury Wellness Receptionist to become the first point of contact for our guests. The ideal candidate has previous experience in luxury wellness centers, 5-star hotels, premium spas, or hospitality environments and is passionate about delivering exceptional guest experiences.You will welcome clients with warmth and professionalism, manage appointments, coordinate daily operations, and ensure every guest receives a seamless and personalized experience. The ability to communicate confidently with VIP clients, including Arabic-speaking ladies, is highly valued.Key Responsibilities<ul><li>Welcome and assist clients with exceptional hospitality and professionalism.</li><li>Manage daily appointments, bookings, and treatment schedules using the booking system.</li><li>Handle incoming phone calls, WhatsApp inquiries, emails, and walk-in guests promptly.</li><li>Coordinate with therapists and wellness practitioners to ensure smooth daily operations.</li><li>Build strong relationships with clients by providing personalized and attentive service.</li><li>Maintain accurate client records while ensuring confidentiality.</li><li>Process payments, issue invoices, and reconcile daily transactions.</li><li>Promote wellness programs, memberships, retail products, and special offers.</li><li>Ensure the reception, lounge, and guest areas are maintained to luxury hospitality standards.</li><li>Handle VIP guests with discretion, professionalism, and cultural sensitivity.</li><li>Support Arabic ladies and international clients with a welcoming and respectful guest experience.</li><li>Resolve guest concerns efficiently while maintaining a positive brand image.</li><li>Assist with administrative tasks and daily operational reports as required.</li></ul>Requirements<ul><li>Minimum 2 years of experience as a Receptionist, Guest Relations Executive, Front Office Executive, or Customer Service Representative in:</li><li>Luxury Wellness Centers</li><li>Premium Spas</li><li>5-Star Hotels</li><li>High-End Medical or Aesthetic Clinics</li><li>Luxury Hospitality</li><li>Excellent verbal and written communication skills.</li><li>Professional grooming and polished appearance.</li><li>Strong interpersonal and customer service skills.</li><li>Proficient in Microsoft Office and appointment booking/POS systems.</li><li>Ability to multitask in a fast-paced luxury environment.</li><li>Strong organizational and administrative skills.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Preferred Qualifications<ul><li>Experience serving VIP clients, high-net-worth individuals, and international guests.</li><li>Previous experience handling Arabic clientele with cultural awareness and professionalism.</li><li>Multilingual candidates are highly preferred.</li></ul>Preferred Languages<ul><li>English (Required)</li><li>Arabic (Highly Preferred)</li><li>Russian</li><li>French</li><li>Mandarin</li><li>Hindi or Urdu</li><li>Tagalog</li><li>Any additional language is an advantage.</li></ul>What We Look For<ul><li>Exceptional emotional intelligence and professionalism.</li><li>Luxury hospitality mindset with attention to detail.</li><li>Excellent etiquette and presentation.</li><li>Warm, confident, and welcoming personality.</li><li>Ability to anticipate guests' needs before they ask.</li><li>Strong problem-solving skills and ability to remain calm under pressure.</li><li>Passion for health, beauty, wellness, and delivering world-class guest experiences.</li></ul>Work Location: In person

Luxury Wellness Receptionist- Women Only

Job SummaryWe are looking for an experienced and passionate Senior Barista who can deliver exceptional customer service while preparing high-quality coffee, smoothies, healthy beverages, salads, yogurt jars, fruit bowls, and light caf&eacute; offerings. The ideal candidate will also oversee daily caf&eacute; operations, support junior team members, manage cashier responsibilities, and maintain excellent hygiene and presentation standards.Key ResponsibilitiesBeverage Preparation<ul><li>Prepare specialty drinks and caffeine free beverages.</li><li>Make smoothies, fresh juices, protein shakes, wellness drinks, and other healthy beverages.</li><li>Ensure consistency in taste, quality, and presentation.</li></ul>Food Preparation<ul><li>Prepare salads, yogurt jars, overnight oats, parfaits, sandwiches, fruit bowls, and other caf&eacute; menu items.</li><li>Ensure food is fresh, well-presented, and prepared according to recipes.</li></ul>Customer Service<ul><li>Welcome guests warmly and provide excellent customer service.</li><li>Take customer orders accurately.</li><li>Recommend menu items and upsell products when appropriate.</li><li>Handle customer concerns professionally.</li></ul>Cashier Responsibilities<ul><li>Operate POS system.</li><li>Process cash, card, and digital payments.</li><li>Balance cash drawer at the end of each shift.</li><li>Maintain accurate billing records.</li></ul>Inventory &amp; Stock<ul><li>Monitor stock levels of coffee beans, milk, fruits, vegetables, syrups, packaging, and caf&eacute; supplies.</li><li>Report shortages to management.</li><li>Assist with receiving and organizing deliveries.</li></ul>Team Leadership<ul><li>Guide and train junior baristas.</li><li>Ensure smooth workflow during busy hours.</li><li>Maintain high standards of service and cleanliness.</li></ul>Hygiene &amp; Compliance<ul><li>Follow Dubai Municipality food safety standards.</li><li>Maintain cleanliness of coffee machines, blenders, refrigerators, workstations, and dining areas.</li><li>Ensure proper food storage and stock rotation (FIFO).</li></ul>Additional Duties<ul><li>Open and close the caf&eacute;.</li><li>Assist with daily sales reporting.</li><li>Support promotional activities and seasonal menu launches.</li><li>Perform any additional operational duties assigned by management.</li></ul>Requirements<ul><li>3&ndash;5 years of experience in a reputable caf&eacute; or specialty coffee shop.</li><li>Strong knowledge of espresso machines and coffee brewing techniques.</li><li>Experience preparing smoothies, salads, healthy bowls, yogurt jars, and caf&eacute; food.</li><li>Experience handling cashier/POS systems.</li><li>Excellent communication and customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Knowledge of food safety and hygiene standards.</li><li>Leadership and team management skills.</li></ul>Work Location: In person

Senior Barista- Women Only

Job SummaryWe are seeking a compassionate, energetic, and highly organized Kids Wellness &amp; Activity Coordinator to create a safe, engaging, and nurturing environment for children while their parents enjoy Blaura's wellness and fitness services.The ideal candidate is passionate about child development and understands that every interaction contributes to a child's emotional, social, and cognitive growth. This role goes beyond supervising children&mdash;it focuses on promoting emotional wellbeing, facilitating enriching activities, and ensuring every child feels safe, valued, and happy.The successful candidate will combine childcare expertise, creativity, customer service, and administrative skills to deliver an exceptional family experience.Key ResponsibilitiesChild Safety &amp; Supervision<ul><li>Supervise children from toddlers to approximately 12 years of age in a safe, secure, and nurturing environment.</li><li>Ensure children remain safe, engaged, and well cared for throughout their visit.</li><li>Maintain appropriate child-to-staff ratios at all times.</li><li>Follow child safeguarding policies and company procedures.</li><li>Conduct regular safety checks of toys, play equipment, and activity areas.</li><li>Respond calmly and appropriately to emergencies or unexpected situations.</li><li>Administer basic Pediatric First Aid when required and report all incidents according to company procedures.</li></ul>Emotional Wellbeing &amp; Child Development<ul><li>Foster a warm, inclusive, and emotionally supportive environment for every child.</li><li>Understand children's emotional, social, and developmental needs across different age groups.</li><li>Recognize signs of anxiety, stress, discomfort, or emotional distress and respond appropriately.</li><li>Encourage confidence, independence, creativity, teamwork, and positive social interactions.</li><li>Support children using positive behaviour guidance techniques rather than punishment.</li><li>Build trusting relationships with children through patience, empathy, and active engagement.</li><li>Create experiences that contribute positively to children's emotional wellbeing and overall development.</li></ul>Activity Planning &amp; Engagement<ul><li>Plan and facilitate age-appropriate daily activities that are fun, educational, and developmentally appropriate.</li><li>Organize sensory play, arts and crafts, storytelling, music and movement, STEM activities, yoga for kids, imaginative play, wellness activities, and recreational games.</li><li>Coordinate daily activity schedules and age-group rotations.</li><li>Adapt activities according to children's interests, developmental stages, and individual needs.</li><li>Prepare activity materials before each session.</li><li>Encourage participation while ensuring every child feels included.</li></ul>Parent Experience<ul><li>Welcome families warmly and professionally.</li><li>Communicate effectively with parents regarding their child's activities, wellbeing, behaviour, and any concerns.</li><li>Build trust with parents by providing regular updates when appropriate.</li><li>Handle parent enquiries professionally and compassionately.</li><li>Create a welcoming family-focused experience aligned with Blaura's premium hospitality standards.</li></ul>Administration &amp; Operations<ul><li>Manage child check-in and check-out procedures accurately.</li><li>Maintain attendance records and emergency contact information.</li><li>Record allergies, medical conditions, and special requirements.</li><li>Ensure all required consent forms are completed.</li><li>Maintain activity schedules and daily reports.</li><li>Monitor toys, books, learning materials, and activity supplies.</li><li>Report inventory shortages and maintenance issues promptly.</li></ul>Health, Hygiene &amp; Safety<ul><li>Ensure toys, furniture, equipment, and activity areas are clean and sanitized throughout the day.</li><li>Follow UAE health, hygiene, safeguarding, and child protection regulations.</li><li>Ensure compliance with company SOPs and safety standards.</li><li>Promote healthy hygiene practices among children.</li><li>Maintain an organized, clean, and welcoming environment.</li></ul>Required QualificationsDiploma or Certification in:<ul><li>Early Childhood Education</li><li>Montessori Education</li><li>Teaching Assistant</li><li>Childcare</li><li>Nursery Education</li><li>Child Development</li><li>Psychology (preferred)</li></ul>Mandatory Certifications<ul><li>Pediatric First Aid Certification</li><li>CPR Certification</li></ul>Preferred Certifications<ul><li>Child Safeguarding Training</li><li>Behaviour Management Training</li><li>Sensory Play or Early Learning Programs</li><li>Children's Yoga, Music, or Creative Arts (advantage)</li></ul>Experience<ul><li>Minimum 2&ndash;4 years of experience working with children.</li><li>Previous experience in:</li><li>Nurseries</li><li>Preschools</li><li>Montessori Schools</li><li>Daycare Centres</li><li>Kids Clubs</li><li>Family Entertainment Centres</li><li>Soft Play Centres</li><li>Wellness Centres</li><li>Recreational Facilities</li><li>Hotels or Resorts with Kids Clubs</li></ul>Experience working with children from diverse cultural backgrounds is highly desirable.Skills &amp; Competencies<ul><li>Strong understanding of child development and emotional wellbeing</li><li>Excellent child supervision and caregiving skills</li><li>Knowledge of children's emotional intelligence and behavioural support</li><li>Outstanding communication and interpersonal skills</li><li>Creative activity planning and facilitation</li><li>Strong observation and problem-solving abilities</li><li>Patience, empathy, and emotional maturity</li><li>Ability to manage multiple children in a calm and organized manner</li><li>Excellent organizational and administrative skills</li><li>Customer service excellence</li><li>Teamwork and collaboration</li><li>Professional grooming and presentation</li></ul>Key Performance Indicators (KPIs)<ul><li>Child safety and safeguarding compliance</li><li>Parent satisfaction and feedback</li><li>Child engagement and participation rates</li><li>Quality and creativity of activities delivered</li><li>Emotional wellbeing and positive behavioural outcomes</li><li>Attendance and punctuality</li><li>Hygiene and safety compliance</li><li>Accuracy of attendance and administrative records</li><li>Team collaboration and professionalism</li><li>Compliance with company SOPs and service standards</li></ul>Personal Attributes<ul><li>Passionate about children's wellbeing and development</li><li>Warm, caring, and nurturing</li><li>Patient and emotionally intelligent</li><li>Friendly, energetic, and approachable</li><li>Calm under pressure</li><li>Highly responsible and trustworthy</li><li>Creative and enthusiastic</li><li>Positive and solution-oriented</li><li>Flexible and adaptable</li><li>Committed to delivering exceptional family experiences</li></ul>Work Location: In person

Kids Wellness & Activity Coordinator- Women Only

Position OverviewWe are hiring an Accountant with 5+ years of experience who can manage the full 360&deg; accounting cycle for a multi-department operation.This role requires strong experience with ERP systems (Odoo preferred), accurate financial recording, and the ability to reconcile expenses, revenues, cash, POS, and bank statements across all business units.Key Responsibilities360&deg; Accounting &amp; ERP Work<ul><li>Maintain complete daily bookkeeping for all financial activities: revenues, expenses, salaries, petty cash, procurement, and operational costs.</li><li>Enter, review, and verify all financial data in Odoo, ensuring correct account and cost-center allocation.</li><li>Ensure clean, accurate, and audit-ready documentation at all times.</li></ul>Reconciliations &amp; Financial Accuracy<ul><li>Perform POS, cash, card, and online payment reconciliations for each department.</li><li>Reconcile bank statements, supplier statements, internal reports, and Odoo records.</li><li>Track and reconcile all expenses (operational, inventory, consumables, and departmental costs).</li><li>Identify discrepancies and resolve them quickly.</li></ul>VAT &amp; Compliance<ul><li>Prepare accurate VAT calculations and maintain UAE-compliant documentation.</li><li>Ensure all invoices, receipts, and entries adhere to VAT rules.</li></ul>Payroll &amp; Staff Accounting Support<ul><li>Work with HR to process payroll, attendance records, deductions, incentives, and end-of-service calculations.</li><li>Post payroll entries correctly into Odoo.</li></ul>Departmental &amp; Management Reporting<ul><li>Assist in preparing monthly department-wise revenue and expense reports (Spa, Salon, Kids, Fitness, Caf&eacute;, Boutique).</li><li>Provide insights to management on cost control, variances, and spending patterns.</li></ul>Controls, Audits &amp; Processes<ul><li>Follow internal controls for expenditures, refunds, and financial approvals.</li><li>Support external audits and monthly/annual closing procedures.</li><li>Help refine and maintain finance-related SOPs.</li></ul>Requirements<ul><li>5+ years of professional accounting experience in hospitality, wellness, retail, or multi-unit operations.</li><li>Strong proficiency with ERP systems (Odoo preferred).</li><li>Strong experience in reconciliation: bank, POS, revenue, supplier, petty cash.</li><li>Solid knowledge of UAE VAT and basic compliance.</li><li>Excellent Excel and financial reporting skills.</li><li>Highly organized, detail-oriented, and accountable.</li><li>Fluent in English; strong communication and accuracy.</li></ul>Core Competencies<ul><li>Precision and clean financial discipline.</li><li>Strong ownership and reliability.</li><li>Ability to handle complex, multi-department financial flows.</li><li>Problem-solving and structured thinking.</li><li>Commitment to accuracy, transparency, and data integrity.</li></ul>NOTE: WOMEN ONLYWork Location: In person

Senior Accounts Executive

Position OverviewBlaura is looking for a highly experienced, mature, and detail-oriented Finance Manager (Women Only) to lead and manage the complete finance function of our multi-department wellness and lifestyle business.The ideal candidate should be:<ul><li>Above 35 years of age</li><li>Have 10+ years of professional finance and accounting experience</li><li>Possess strong hands-on expertise with ODOO ERP</li><li>Have experience managing finance operations across multiple business units such as wellness, hospitality, retail, spa, caf&eacute;, or lifestyle businesses</li></ul>This role requires someone who can independently manage financial operations, reporting, controls, budgeting, compliance, and ERP systems while supporting management with strategic financial insights.Key ResponsibilitiesFinancial Management &amp; Accounting<ul><li>Manage end-to-end accounting and financial operations for all Blaura business units</li><li>Oversee accounts payable, accounts receivable, payroll coordination, reconciliations, and general ledger management</li><li>Ensure accurate bookkeeping and timely month-end/year-end closing</li><li>Maintain financial records in compliance with UAE regulations and accounting standards</li><li>Prepare MIS reports, P&amp;L statements, balance sheets, and cash flow reports</li></ul>ODOO ERP Management<ul><li>Handle complete finance operations through ODOO ERP</li><li>Manage ERP workflows, financial modules, system entries, reporting, and reconciliations</li><li>Coordinate with departments to ensure accurate ERP data flow</li><li>Improve ERP processes and financial automation systems</li><li>Monitor inventory, POS, procurement, and finance integrations within ODOO</li></ul>Budgeting &amp; Financial Planning<ul><li>Develop annual budgets and monitor financial performance</li><li>Analyze revenue trends, operational costs, and profitability</li><li>Provide strategic financial recommendations to management</li><li>Monitor cash flow and financial forecasting</li></ul>Compliance &amp; Audit<ul><li>Ensure compliance with UAE VAT regulations and financial policies</li><li>Coordinate with auditors, banks, and government authorities</li><li>Maintain internal controls and financial governance</li><li>Ensure proper documentation and audit readiness at all times</li></ul>Team &amp; Operations Management<ul><li>Supervise finance and accounting staff when required</li><li>Work closely with operations, HR, procurement, and management teams</li><li>Establish finance SOPs and reporting structures</li><li>Ensure smooth daily financial operations across departments</li></ul>RequirementsMandatory Requirements<ul><li>Women candidates only</li><li>Age: Above 35 years</li><li>Minimum 10+ years of finance and accounting experience</li><li>Strong hands-on experience with ODOO ERP</li><li>Bachelor&rsquo;s Degree in Finance, Accounting, or related field</li><li>Strong knowledge of UAE VAT and compliance regulations</li><li>Advanced Excel and financial reporting skills</li><li>Experience in multi-department or multi-branch business operations</li><li>Excellent analytical, leadership, and organizational abilities</li><li>Fluent English communication skills</li></ul>Preferred Industry ExperienceCandidates with experience in any of the following industries will be preferred:<ul><li>Wellness &amp; Fitness</li><li>Hospitality</li><li>Luxury Retail</li><li>Spa &amp; Salon</li><li>Healthcare</li><li>Lifestyle &amp; Premium Service Businesses</li></ul>Work Location: In person

Finance Manager (Women Only)