About The Role
The Barista is responsible for preparing and selling drinks by following recipes and preparation techniques, as well as generating revenue by attracting new customers.
Position Responsibilities
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Welcomes customers by determining their coffee interests and needs.
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Educates customers by presenting and explaining the coffee drink menu; answering questions.
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Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
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Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, cafe latte, and cappuccino.
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Generates revenues by attracting new customers; defining new and expanded services and products.
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Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
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Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
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Maintains safe and healthy work environment by following organization standards and sanitation regulations.
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Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
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Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
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Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Essential Functions
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Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
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Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
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Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor
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Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
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Must be able to lift/push/pull up to 50 lbs
Requirements
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High school diploma or equivalent GED preferred
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At least 1+ year in the coffee service industry
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Ability to communicate with customers and team members in a clear and concise manner
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Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
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Ability to effectively communicate in English
Benefits
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Training & Development
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Free Meal while on shift
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Free onsite garage parking
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Pay Rate: $23.00/hour