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Barista - Starbucks - Seasonal

About The Role

The Barista is responsible for preparing and selling drinks by following recipes and preparation techniques, as well as generating revenue by attracting new customers.

Position Responsibilities

  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, cafe latte, and cappuccino.
  • Generates revenues by attracting new customers; defining new and expanded services and products.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.
  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
  • Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
  • Must be able to lift/push/pull up to 50 lbs

Requirements

  • High school diploma or equivalent GED preferred
  • At least 1+ year in the coffee service industry
  • Ability to communicate with customers and team members in a clear and concise manner
  • Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
  • Ability to effectively communicate in English

Benefits

  • Training & Development
  • Free Meal while on shift
  • Free onsite garage parking
  • Pay Rate: $23.00/hour

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