BDC Manager

The BDC Manager is responsible for generating sales appointments with customers that contact us via the internet and phone, to purchase new and/or pre-owned vehicles by supervising our staff of sales consulants, and by actively working new car and credit leads.

Must be a leader who is not afraid to hold people accountable for their responsibilities.

Buckeye Ford values a work-life balance for all of our employees, and we offer some of the best hours in the business (average 45-hour work week), and we are closed every Sunday. The culture that we have built at this dealership is like a family and we work very hard to retain our employees so opportunities like this do not come along very often.

Responsibilities:

• Manage a high volume of customer inquiries by phone, email, text, and chat by managing and leading your people.
• Spend time on the phone assisting with generating traffic
• Assist in implementing customer campaigns and marketing projects.
• Generating reports and logs to review with GM and owner.

Requirements:

• Must be comfortable with customer relationship management software.
• Sales experience a plus.
• Vin Solutions experience a plus
• Call Center experience a plus.
• Dealership experience preferred.
• Excellent phone, organizational, written, and oral skills. You must be able to use good grammar in your written communications.
• Ability to instantly build rapport with clients with a friendly but professional demeanor.
• Positive Attitude.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k) with match
• Employee discount
• Health insurance
• Health savings account

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• BDC Management: 1 year (Preferred)

Skills:

• Sales
• Computer literacy

Job Type: Full-time

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Ability to Commute:

• London, OH 43140 (Required)

Ability to Relocate:

• London, OH 43140: Relocate before starting work (Required)

Work Location: In person