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Benefit Coordinator - Small Group
Overview:
Benefit Coordinator, Small Group – Employee Benefits
Location: Hybrid - in Deerfield or Downers Grove IL
At Alera Group, our Employee Benefits team helps employers design, deliver, and manage benefits programs that support and protect their workforce. We’re seeking a Benefits Coordinator who will support client service excellence, operational accuracy, and a collaborative team environment.
Qualifications:
Additional Information:
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Benefit Coordinator, Small Group – Employee Benefits
Location: Hybrid - in Deerfield or Downers Grove IL
At Alera Group, our Employee Benefits team helps employers design, deliver, and manage benefits programs that support and protect their workforce. We’re seeking a Benefits Coordinator who will support client service excellence, operational accuracy, and a collaborative team environment.
About Alera Group
Alera Group is one of the largest independent insurance and financial services firms in the United States. We serve clients across Employee Benefits, Property & Casualty Insurance, and Financial Services, combining national strength with local service through a deeply collaborative approach.
Why Alera Group
- Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
- Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
- Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
What You’ll Do / Your Impact
Client Service & Benefits Operations
- Own all aspects of servicing employee benefits for assigned Alera Group clients
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Assist in the renewal and marketing process, including:
- Gathering information from vendors and clients
- Preparing RFPs and coordinating with involved parties
- Preparing proposals for client presentations
- Successfully onboard new clients and new lines of coverage, managing the process end-to-end
- Enter and maintain client information in the Agency Management System
- Report and monitor activities and key processes to ensure accurate communication with stakeholders
- Coordinate open enrollment activities, including preparing presentations and client deliverables
Operational Excellence
- Maintain documentation within agency management platforms (e.g., Brokerage Builder preferred)
- Ensure compliance, data accuracy, and timely execution of deliverables
- Support audits, reporting, and project-based work as needed
Strategic Contribution
- Assist in identifying process improvements or efficiencies that enhance client delivery
- Contribute to a collaborative, team-oriented culture
Qualifications:
What You Bring
- Undergraduate degree preferred
- Ability to obtain a State Life & Health Insurance License (required)
- Proficiency in Microsoft Outlook and Excel; experience with Zywave products preferred
- Excellent written and verbal communication skills
- Highly organized, detail‑oriented, and able to manage multiple priorities independently
- Strong customer service and relationship‑management skills
- Enjoys and contributes to a collaborative team environment
Core Competencies
- Detail orientation
- Accountability and follow-through
- Collaborative mindset
- Client-first thinking
Additional Information:
Compensation:
Hourly range: $24.00 – $28.00 per hour
Hourly range: $24.00 – $28.00 per hour
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development – Alera Group Academy
At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You’ll have access to:
- Role-specific learning paths
- Leadership development programs
- Technical and compliance training
- Industry certifications and continuing education support
- Peer learning and knowledge-sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
Licensure & Certifications (If Applicable)
This position may require:
- Active [State Life & Health License / Property & Casualty License / Series 6/7/65/66 / etc.]
- Ability to obtain required licensure within [X] months of hire
- Ongoing continuing education to maintain active status
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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