The Benefits Specialist is responsible for the administration, communication, and compliance of employee benefit programs, including employee voluntary insurance, retirement plans, leave policies, and other employee perks. This role requires a strong understanding of benefit regulations and the ability to provide exceptional support to employees regarding their benefits.
- Oversee and administer all ancillary benefit programs, including Short-Term and Long-Term Disability, Life, Accident, Vision, Flexible Spending Accounts, etc., by processing enrollments, changes, and terminations, and assisting with claims and issue resolution in coordination with third-party administrators.
- Coordinate COBRA compliance and manage continuation coverage documentation.
- Review, audit, and reconcile benefit invoices to ensure accuracy in billing and deductions.
- Conduct benefits training and information sessions for employees.
- Serve as the primary contact for company retirement plans; coordinating with third-party administrators for participant data, account summaries, and employee communications; works closely with plan administrators to ensure compliance and accuracy.
- Maintain and audit benefit records to ensure compliance with plan documents and company policy.
- Provide administrative support to the HR Department including answering incoming calls, composing correspondence, preparing documents, maintaining employee files, and performing accurate data entry.
- Support onboarding processes to ensure smooth transitions for new hires, including document preparation and system entry.
- Assists with employee leave management and workers’ compensation claims, ensuring timely communication and documentation.
- Respond to employee inquiries regarding benefits, policies, and procedures in a timely and professional manner.
- Maintain strict confidentiality and discretion when handling sensitive or personal employee information.
- Collaborate with HR team members to ensure consistent application of HR policies and procedures across all departments.
- Associate’s or bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- Knowledge of employee benefit laws and best practices.
- Proficiency with Microsoft Office Suite.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Ability to handle sensitive and confidential information with discretion.
- Employee Stock Ownership Plan (ESOP)
- 401K Plan with Employer Matching Funds
- Group Medical, Dental and Life Insurance
- Annual Paid Vacation
- Paid Sick Leave
- Additional Voluntary Insurance Programs Available
- Paid Holidays, including the Employee's Birthday
- Employee Purchase Discounts
Equal Opportunity Employer
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