Benefits Coordinator

Position Summary:

The Benefit Coordinator provides essential support to the Benefits team by managing a variety of administrative tasks related to employee benefits, mail distribution, and employment verification. This position plays a critical role in ensuring timely and accurate communication between employees, vendors, and internal departments, while maintaining confidentiality and compliance with relevant regulations.

Key Responsibilities:

Mail Handling & Distribution

• Open, sort, and deliver incoming mail to appropriate individuals or departments.
• Pick up mail and packages from the mailroom, including time-sensitive vendor materials (e.g., print proofs for Communications).

Employment Verification & Compliance Support

• Complete employment verification requests through Equifax, including:
  • Wage report forms and medical inquiry responses
  • New York State wage form completion
  • California Health and Human Services wage and insurance forms
• Handle emailed state forms related to benefits.
• Complete CMS L564 forms for Medicare Part B as requested.
• Respond to associate requests for letters stating non-eligibility for benefit coverage.

Benefits Administration Support

• Prepare and mail forms to Benefit Focus vendor daily, including:
  • Medical coverage notifications for dependent changes
  • Court-ordered medical coverage requests (QMSCOs)
• Assist Benefits team with scanning, copying, folding, or stuffing benefit-related communications and leave documents.
• Assist with weekly benefit premium letters sent to associates on leave to notify them of premium responsibilities.
• Separate associate benefit premium checks before routing to Benefit Specialists.

Records & Legal Documentation Support

• Fulfill records requests from legal custodians, HR Shared Services, or Workers' Compensation.

New Hire & Onboarding Support

• Assist with processing new hire email lists and adding new associates to a master List.

Required Qualifications:

• High school diploma or equivalent; associate degree in business or related field preferred
• 1–2 years of administrative or HR support experience, preferably in benefits or payroll
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word)
• Experience with HRIS systems (e.g., Workday) is a plus.
• Strong communication and interpersonal skills

Preferred Qualifications:

• Familiarity with employment verification processes (Equifax or similar)
• Experience working with benefits vendors such as Benefit Focus
• Knowledge of state-specific wage/insurance forms and CMS/Medicare documentation

Work Environment & Physical Requirements:

• Office-based with time spent handling mail and printed documents.
• Requires ability to sit, stand, walk, and lift light packages or mail (up to 20 lbs.)

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Total Rewards

Dollar Tree