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IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$3035.htmld
Pledge for Success:
We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
The Benefits Coordinator is responsible for day-to-day leave administration and provides support for overall benefits administration.
Primary Duties and Responsibilities:
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Promotes superior guest service
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Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment
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Responsible for day-to-day leave administration
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Work with third-party administrator to ensure timely and compliant communication to team members with a potential need for leave
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Meet with team members to share leave entitlements and related company benefits
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Work with team members to develop leave plan/schedule
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Monitor and maintain leave schedules and update payroll/earnings as needed
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Submit employer responses to and follow up on disposition of short-term disability claims
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Track leaves and return to work dates and communicate with managers/departments
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Work cooperatively with Health & Safety Specialist on pandemic-related leaves
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Support Risk and Safety Manager on workers compensation claims, inquiries, return-to-work process, etc.
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Support day-to-day benefits administration for 1200+ team members
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Advise team members on eligibility, coverage, and other benefits matters; ensure timely enrollment in, changes to, and termination of coverage; provide education and customer service related to all benefits
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Monitor Benefits Inbox and provide responses to benefits-related messages. Escalate to Benefits Supervisor as needed
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Assist with presenting benefits enrollment and education meetings for new hire orientation, open enrollment, and as needed
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Prepare and distribute benefits packets and email messages to eligible team members
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Assist Benefits Supervisor as needed with open enrollment, distribution of benefits communications and required notices, benefits-related data entry, audits, and other related duties
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Serve as primary backup to Human Resources Assistant requiring regular and reliable attendance and punctuality, including daily coverage for short periods of time and full-time coverage for absences
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Create and maintain team member personnel records, including physical and/or electronic filing and indexing
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Provide general support to HR functions, as needed/requested
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Other duties as assigned
Minimum Qualifications:
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High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)
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Minimum two years’ professional experience in professional office setting; Human Resources experience preferred
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Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
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Understanding of and willingness to develop thorough knowledge of employee benefits administration and related regulations (COBRA, ERISA, 401(k), medical, dental, vision, Section 125 & 132, etc.)
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Strong customer service skills
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Effective oral and written communication skills
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Relevant experience requiring a high degree of discretion, maintaining confidentiality. and protecting team members’ privacy
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High level of proficiency in Microsoft Office; particularly Outlook, Word, and Excel (intermediate Excel skills desired)
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High degree of accuracy in data entry and overall attention to detail; experience must demonstrate meticulous attention to detail and passion for accuracy
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Experience working in a highly confidential environment with access to sensitive information and obligation to maintain the highest level of privacy and confidentiality
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Ability to file records in alphabetical and numerical order with speed and accuracy, both physically and electronically
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Must be able to work effectively with others and communicate with team members at all levels, including managers, directors, and executives. Must be comfortable holding team members, including management, accountable to the prescribed processes and procedures
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Able to prioritize effectively along with the flexibility to quickly shift priorities to meet business needs.
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Extremely organized; able to work on multiple projects or tasks, often with large volumes of documents and records
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Experience maintaining accurate data
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Excellent organizational skills
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Ability to consistently meet daily, weekly, and monthly deadlines
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Must be able to sit or stand, using a computer and telephone most of the workday
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Must be able to work in a fast-paced environment with frequent interruptions
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Must be able to work various shifts and flexible hours
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Must be willing to work in a smoking environment.
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Must be willing to adhere to company health and safety measures.
Desired Qualifications:
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Familiarity with and understanding of benefits and leave administration
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Experience creating and maintaining benefits-related intranet content
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Experience using Infinium
Work Shift:
Regular
Starting at:
$21.25
Knock, knock. Hear that sound? That's opportunity!