Job description:
- Contact Debtors: Reach out to individuals or businesses with outstanding debts via phone, email, or in-person to discuss payment options.
- Negotiate Payment Plans: Work with debtors to establish feasible payment arrangements or settlement options.
- Maintain Records: Keep accurate and up-to-date records of all communications, payments received, and agreements made.
- Follow-Up: Regularly follow up with debtors to ensure payments are being made as agreed and to address any issues that may arise.
- Investigate Accounts: Research account details to locate debtors and understand the nature of their debts.
- Compliance: Adhere to all relevant laws and regulations regarding debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA).
- Report Progress: Provide regular reports to management regarding collection efforts, successes, and challenges faced.
Language: English & Hindi
Job Type: Full-time
License/Certification: