Bilingual Business Analyst

Location

Remote (must be available during Eastern Time business hours)

Industry

Insurance / Insurtech

Position Type

Full-Time

Language Requirements

Bilingual - English & Spanish

Responsibilities

• Collaborate with clients and tech teams to analyze business problems and propose solutions
• Plan and design simple to moderately complex business processes and system modifications
• Gather, analyze, and document business requirements
• Create test case scenarios and support business application testing
• Draft user stories and business requirements documentation
• Support QA, UAT, and release phases of projects
• Contribute to time estimations and procedural documentation
• Aid in understanding technical aspects of mobile / web apps
• Mentor other analysts and oversee their work as needed

Qualifications

• Degree in Business, IT, or a related field
• Experience in the insurance industry is required (health insurance or Insurtech preferred)
• Certification in health insurance (INS / LOMA / III) is a plus
• Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints)
• Solid business analysis skills: facilitation, process mapping, UAT, requirements gathering
• Excellent time management and communication skills
• Familiarity with system functionality, data integration, and process documentation
• Technical writing experience is a bonus
• Fluent in both English and Spanish
• Prior experience working for a tech vendor serving insurance clients is highly preferred