Bilingual Human Resources Claims Coordinator

Objective:
Administer and coordinate employee claims related to benefits and work injuries to ensure responsive and timely support for employees. File and monitor workers compensation claims and assist with OSHA mandated programs and requirements. Maintain strict confidentiality of employee records, accident reports and workers compensation benefits. Assist with employee benefit enrollment and education.

Role and Responsibilities:

• Ensures timely completion of first reports of injury and medical evaluations for work related injury/illness
• Assess and evaluate work injuries; monitor employee follow-ups on work related injuries and illnesses to ensure employee recovery
• Prepares and submits workers’ compensation claims. Maintains communication with the worker compensation carrier to ensure timely processing of the claim
• Communicate updated work status of employees and determine the direct supervisor’s ability to safely accommodate restrictions
• Maintain a relationship with medical clinics to ensure employees receive a high standard of care
• Serve as a member of Employee Assistance Program
• Maintain employee medical records, documentation and OSHA reports
• Participate in regular safety meetings and share prevention opportunities
• Direct employee medical care for work injuries per state regulations
• Assist and educate employees with benefit opportunities and management
• Administer employee medical leave and verify eligibility for FMLA and short/long-term disability

Qualifications and Education Requirements:

• EMT/First Aid certification preferred or willingness to become certified, or applicable medical background for triaging
• Experience in Human Resources to include Workers Compensation and Benefits is preferred but not required

Work Environment:

• Hybrid Office Setting: Brandon, SD & home office

Physical Requirements:

• Ability to communicate verbally and in writing
• Ability to attend and participate in meetings of various lengths

Additional Requirements:

• Some travel required
• Must be able to read, write and speak both Spanish and English

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