Bilingual(Arabic and English) Female Sales Advisor

The Sales Advisor plays a key role in supporting the Store Manager and Senior Sales Advisor in creating an exceptional shopping experience for customers. This position is responsible for maintaining high-quality standards aligned with IZIL Cosmetics Trading LLC, ensuring outstanding customer service, and contributing to the overall success of the store. The Sales Advisor fosters a welcoming environment, engages with customers professionally, and drives sales through product knowledge and personalized recommendations.

Key Responsibilities

The responsibilities of this role include, but are not limited to, the following:

Customer Engagement & Sales

• Assist customers by providing product information and recommendations based on their needs.
• Approach customers proactively, offering expert advice and personalized service to encourage sales.
• Handle customer inquiries, process transactions, and manage returns professionally and efficiently.
• Resolve customer complaints with patience and a problem-solving mindset, ensuring customer satisfaction.
• Maintain an in-depth understanding of the product range, promotions, and company policies.

Store Operations & Merchandising

• Arrange and maintain merchandise displays based on popularity, trends, and company guidelines.
• Ensure shelves are stocked, clean, and visually appealing to enhance the customer experience.
• Monitor inventory levels, report stock shortages, and assist in unloading new shipments.
• Accurately process sales transactions using the point-of-sale system and handle daily revenue closing.

Administrative & Team Support

• Record customer orders and update relevant details in the company database.
• Assist in maintaining an organized and hygienic store environment in compliance with company standards.
• Collaborate with team members to meet sales targets and contribute to overall store success.
• Demonstrate a commitment to continuous learning, staying updated on industry trends and company policies.

Skills & Qualifications

• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced retail environment.
• Proficiency in handling sales transactions and working with computer-based systems.
• Problem-solving skills and a proactive attitude to drive sales and enhance customer satisfaction.
• Previous experience in retail, cosmetics, or customer service is a plus.

Job Type: Full-time