Billing Analyst

Manos Home Care assists over 2,000 people with disabilities and illnesses. We provide respite, day care, independent living skills and financial management services. We are an Employee-Owned company, owned primarily by our 2,500 employees. We have been in business over 35 years, and are the leading provider in our area. We serve clients from a variety of cultures, providing services in six different languages.

The administrative staff ensures that Manos Home Care’s commitment to stakeholders is reflected in all operations. We provide our clients and their families the best possible care through providing necessary resources to administrative and direct care staff.

Job Duties

The Billing Analyst is the backbone of our billing and collections processes. Using our custom software package and excel, the Billing Analyst will track authorizations, communicate with key internal and external stakeholders, and own billing and collections with the Regional Centers for care provided each month.

• Process Purchase of Service authorizations from the Regional Center
• Process eBilling spreadsheets for monthly billing
• Recon
• Process payment spreadsheets for monthly billing
• Perform reconciliations between billing and payments
• Maintain billing and pay rates
• Communicate billing issues with internal support department and external accountants at the Regional Center

Abilities

To be successful in the role, you will have:

• Familiarity with Microsoft Office Suite including knowledge of basic formulas (sum, count, if, etc.)
• Strong attention to detail and the ability to maintain focus in a busy environment
• Critical thinking skills and creative problem solving
• The ability to meet and manage deadlines independently
• Excellent written and verbal communication in English (the ability to speak a language other than English is a plus!)
• Comfort with multi-cultural environments. Our employees and customers come from a variety of backgrounds and we celebrate that diverse environment
• The ability to work independently and the wisdom to know when to ask for help
• The ability to handle sensitive communications with care
• Curiosity,be eager to learn and jump in as needed for special projects
• A passion for Manos’ mission. We all truly care about our work and the downstream impacts for our direct care staff, our clients, and their families

Requirements

You must be:

• Fluent in conversational English
• Able to write coherent, grammatically correct sentences and paragraphs in English
• Computer literate
• Able to relate to a wide variety of cultures, backgrounds, and abilities
• Able to maintain focus and work under deadlines while maintaining strong attention to detail and an impeccable level of accuracy
• Data entry and processing experience, preferably in billing and/or collections

Preferred Experience

• Some College
• Billing and Collections experience
• Familiarity working with Regional Centers, other governmental payers, and/or insurance

This is an hourly, non-exempt position. Office hours are from 8:30 AM to 5:00 PM, Monday through Friday. Work may be required outside of these hours.

Wages and Benefits

This position is non-exempt; work outside of regular office hours may be required as needed. Office Hours: 8:30 a.m. to 12 noon, and 1:00 p.m. to 5:00 p.m. Monday through Friday, excluding designated office closures.

• $35.00per hour
• Annual bonus
• Employer Group Health and Dental
• Paid Time Off, Sick Leave, and Paid designated office closure days
• Paid Holidays
• Mileage reimbursement per current IRS rates for any Manos-related appointments or errands involving use of your car
• Employee Stock Ownership Plan

Pay: $35.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Data entry: 2 years (Preferred)

Work Location: In person