Billing Coordinator

Billing Coordinator — Job Description

About the role

Manage billing operations to ensure accurate, timely invoicing and collections while supporting finance and operations teams to maintain clean accounts receivable and healthy cash flow.

Key responsibilities

• Prepare, review, and issue invoices based on contracts, purchase orders, and service delivery schedules.
• Post payments, apply cash receipts, and reconcile accounts receivable in the accounting system.
• Monitor invoice aging; contact customers on overdue accounts and coordinate collections.
• Investigate and resolve billing discrepancies, disputes, and chargebacks; issue credits or adjustments as needed.
• Maintain customer billing records, master data, billing terms, and pricing accuracy.
• Process recurring billing, proration, refunds, and contract renewals.
• Support month‑end and quarter‑end close tasks related to revenue recognition and AR reconciliations.
• Produce billing reports, aging analyses, and cash forecasts for finance leadership.
• Ensure compliance with internal controls and assist with audits.
• Collaborate with sales, customer success, and operations to resolve billing issues and improve processes.
• Maintain and improve billing systems and automation; participate in system implementations and testing.
• Provide professional customer‑facing support for billing inquiries via email and phone.

Required qualifications

• 1–3 years experience in billing, accounts receivable, or related finance/administrative role.
• Proficiency with accounting/billing software (QuickBooks, NetSuite, Sage, or similar) and strong Excel skills.
• Basic understanding of invoicing, cash application, revenue recognition, and AR processes.
• Strong attention to detail and accuracy.
• Good communication and customer‑service skills.
• Ability to prioritize tasks and manage multiple accounts and deadlines.

Preferred qualifications

• Experience with recurring/SaaS billing platforms (Zuora, Chargify, Recurly) or ERP systems.
• Familiarity with GAAP revenue recognition principles.
• Experience with collections and dispute resolution workflows.
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field.
• Experience implementing billing workflow improvements and automation.

Job Types: Full-time, Permanent

Pay: QAR94.22 - QAR320.33 per hour

Work Location: In person