Branch Manager

Job description:

Key Responsibilities:

• Oversee daily clinic operations to ensure smooth functioning.
• Achieve monthly revenue, sales, and client retention targets.
• Supervise and motivate staff including consultants, dieticians, physiotherapists, and support team.
• Conduct regular performance reviews and provide training/coaching where needed.
• Ensure exceptional customer service standards and handle client escalations.
• Maintain compliance with company policies, protocols, and statutory regulations.
• Monitor inventory, clinic facilities, and ensure proper upkeep.
• Prepare and present performance reports to management.
• Drive local marketing, promotional activities, and community outreach to attract new clients.
• Foster a positive work culture and team collaboration within the clinic.

Qualifications & Skills:

• Graduate/ in Masters, Healthcare, or related field.
• 7–10 years of experience in branch/center management, preferably in slimming, wellness, healthcare, or hospitality industry.
• Strong leadership and people management skills.
• Sales-driven with proven ability to achieve business targets.
• Excellent communication, problem-solving, and decision-making skills.
• Knowledge of customer service best practices and clinic operations.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person