Branch Manager

• Ensure business growth in all products and services in line with branch business plan.
• Identify potential customers for liability products, develop a diversified deposit portfolio while ensuring the cost of deposit is within benchmarks given by Head Office.
• Develop a culture of cross-selling of all KMBL products and services within the branch through regular training and capacity building of the team.
• Loan Portfolio Monitoring, management and proactive collection perusal ensuring key portfolio quality indicators are within the assigned benchmarks.
• Maximize revenue generation, contain cost of running the branch and ensure branch profitability through sustainable business growth.
• Manage customer relationships and meet internal service standards and ensure no service related complaints are received from customers.
• Ensure branch merchandising and coordination with marketing.
• Ensure effective and standardized internal control and reporting as per defined procedures.
• Adhere compliance on Know Your Customer (KYC) & Anti Money Laundering (AML) during the entire relationship of the customer with KMBL and review branch operations report.
• Supervise branch asset & liability teams.
• Develop teams\' performance on KMBL products/ processes and ensure refreshing their knowledge through time-to-time interventions.

Also ascertain the training and development needs of asset & liability teams, beyond branch capability & recommend them for appropriate training to close the skill gap.

Marketing Strategie, Business Analysis, Monitoring Skills, Business Development Strategies, Development of Employees,