Location: Sialkot
Salary: PKR 60,000
Industry: Food / Bakery
Department: Retail Operations
Reporting To: Assistant Sales Manager
Job Overview
We are looking for an experienced Branch Manager to handle daily retail operations, drive sales growth, and ensure excellent customer service in our bakery outlet.
Key Responsibilities
- Manage overall branch operations (sales, staff, customer service)
- Achieve monthly sales targets and ensure profitability
- Supervise and train staff (sales team, cashiers, helpers)
- Maintain product quality, freshness, and display standards
- Handle inventory, stock control, and wastage reduction
- Resolve customer complaints professionally
- Ensure SOPs, hygiene, and company policies compliance
- Prepare daily/weekly reports
- Coordinate with production and supply chain
- Manage billing accuracy and cash handling
Requirements
- Bachelor’s degree
- 3–5 years retail experience (bakery/food preferred)
- Strong leadership and communication skills
- Knowledge of POS & Excel
Work Location: In person