Branch Operations Manager

National HME is one of the nation’s largest providers in hospice durable medical equipment (DME). The company has over 400 employees and serves thousands of hospices through their 50+ owned and operated locations around the United States and partner network. In addition, National HME offers a large inventory of hospice DME, along with an innovative technology platform, best-in-class customer service and robust reporting capabilities. For more information, please visit www.nationalhme.com.

The Branch Operations Manager is responsible for the daily operations of a branch and/or satellite location that delivers, services and picks up durable medical equipment. The Branch Operations Manager ensures that the branch is operating in a fiscally sound manner while achieving the company's mission and family standard in accordance with the policies/procedures of NHME.

A bachelor’s degree is preferable but may be substituted by related work experience, two years industry related experience and/or training, or equivalent combination of education and experience. No professional certificate or licensure required, although preferred.

Supervisory Requirements
Must demonstrate proficient ability to directly supervise multiple employees in their location in a manner consistent with Company policies and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Must demonstrate proficient ability to foster professional working relationships utilizing strong interpersonal and communication skills organization-wide. Applicant must demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations and effectively present and debate any assortment of information relevant to their area of expertise and designated responsibilities and duties with members of the Company and on behalf of the Company when appropriate. Additionally, the applicant must demonstrate the ability to write reports, business correspondence, and procedure manuals.

Must demonstrate the ability to work in a standard office or warehouse setting and use standard office equipment, which may include but is not limited to computers, fax and copy machines, and other office supplies. Requires stamina to maintain attention to detail despite interruptions; strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions and stamina to frequently sit for extended periods of time. Additionally, the employee is occasionally required to walk and lift and/or move up to 100 pounds.

National HME is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. National HME makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Every day, our team members make an impact on the lives of others within their communities. They are compassionate, caring, and friendly and provide comfort to those in hospice care. You will go home every day knowing that you made someone’s life better. If you are looking for work with a purpose, come join our growing team and make a difference!