Position Details
Position Location: New York City, NY
Department: Retail Store Operations
Reports To: Store Manager
Job Classification: Onsite
FLSA Status: Non-Exempt (Overtime Eligible)
Hiring Range: $22.00 - $23.54 an hour based on experience
Job Summary
At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Brand Ambassador’s embody the core values and heritage on which our brand was founded while leading others to do the same. A BA at Carhartt are friendly team players who care for the consumers, delivers the best experience and in a positive way every time. Our BA’s are true advocates for our brand and is the face of the Brand to consumers walking through our doors.
Representative Responsibilities
- Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
- Deliver the ultimate retail consumer experience with every consumer interaction.
- Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
- Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed
- Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
- Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
- Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
- Work as a team member to achieve/exceed the overall store's total revenue goals.
- Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
- Support execution of community engagement events.
- Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
- Ownership of one’s own development and professional growth.
Required Education
There is no required education level for this role
Required Skills & Experience
- Previous retail experience preferred.
- Excellent organization, prioritization and communication skills.
- Exceptional team and collaboration skills.
- PC Skills: POS Systems and Microsoft Office.
Physical Requirements and Working Conditions
- Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
- Moderate Lifting (30-40 lbs)
- Retail hours.
- National travel required (up to 5%).
- This position has an On-Site location: Associate will work on-site for all work-related activities.
- Carhartt is a tobacco free workplace
#LI-Onsite
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.