Brand / Operation Manager -Blaze Pizza

Role Overview

As the Brand & Operations Manager, you will be responsible for shaping the brand’s identity, executing impactful marketing strategies, and ensuring smooth day-to-day restaurant operations. This hybrid role requires a creative thinker with strong leadership and organizational skills to elevate customer experience and business performance.

Key Responsibilities

Brand Leadership

• Develop and implement brand strategies to grow market share and visibility
• Lead creative campaigns across social media, digital, print, and in-store channels
• Manage content creation, influencer partnerships, and seasonal promotions
• Ensure brand consistency across all customer touchpoints
• Track KPIs such as brand awareness, engagement, and campaign ROI

Operational Excellence

• Oversee daily operations to maintain high standards of food quality, service, and hygiene
• Recruit, train, and mentor staff for performance and retention
• Manage inventory, procurement, and cost control
• Implement SOPs and ensure compliance with health and safety regulations
• Monitor sales, customer feedback, and drive continuous improvement
• Collaborate with cross-functional teams to execute promotions and campaigns at store level

Requirements

• Bachelor’s degree in Marketing, Business, Hospitality, or related field
• Minimum 3 years of experience in brand and/or operations management within F&B or retail
• Proven expertise in social media marketing, digital campaigns, and content strategy
• Strong leadership, analytical, and project management skills
• Ability to thrive in a fast-paced, multi-outlet environment

Job Type: Full-time