
Building & Facilities Management
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Oversee day-to-day operation, maintenance, and repair of the hotel building, including guest rooms, public areas, back-of-house, and external areas
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Ensure HVAC, electrical, plumbing, fire safety, elevators, and other critical systems are fully operational
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Develop and implement preventive maintenance schedules
Health, Safety & Compliance
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Ensure compliance with local building codes, health & safety regulations, and fire safety standards
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Conduct regular safety inspections and risk assessments
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Coordinate emergency response plans and drills
Team Management
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Supervise and coordinate maintenance staff, technicians, and contractors
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Assign tasks, monitor performance, and provide training where needed
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Ensure 24/7 coverage for critical maintenance issues
Vendor & Contractor Management
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Source, manage, and evaluate external contractors and service providers
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Negotiate contracts and monitor service quality and costs
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Ensure work is completed on time and to hotel standards
Budgeting & Cost Control
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Prepare and manage maintenance and facilities budgets
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Track expenses and implement cost-saving initiatives without compromising quality
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Maintain inventory of spare parts, tools, and materials
Guest Experience Support
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Respond promptly to guest maintenance complaints or operational issues
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Coordinate with Front Office and Housekeeping to minimize guest disruption
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Ensure hotel facilities meet brand standards and guest expectations
Reporting & Documentation
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Maintain accurate maintenance records, logs, and reports
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Provide regular updates to senior management on building condition and projects
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Support renovation and refurbishment projects when required
Requirements
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Bachelor's degree or technical diploma in Business, Facilities Management, or related field
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5-10 years of experience in building or facilities management, preferably in hotels or hospitality
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Strong knowledge of MEP systems and hotel infrastructure
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Experience managing teams and external contractors
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