Business Analyst

Mumbai, India

Role - Business Analyst

About Us:

HDFC securities is one of the leading stock broking companies in India and a subsidiary of HDFC Bank, a renowned private sector bank.

It has been serving a diverse customer base of retail and institutional investors since 2000. Headquartered in Mumbai, it offers an exhaustive product suite to help its customers invest in Equities, IPO/OFS, Buybacks, Mutual Funds, ETFs, Futures & Options for - Equity, Currency, and Commodities, Fixed Deposits, Bonds, NCDs, and National Pension Scheme, along with value added services like Online Will writing and Tax filing. The company offers a host of digital platforms like Mobile Trading App, Desktop based online trading facility, ProTerminal - an advanced trading platform and Arya - a voice enabled investing assistant. It also offers Call N Trade facility and dedicated Relationship Managers to assist customers. Since its inception, the company has established itself as a preferred trading platform (for NSE & BSE), with its integrated 3-in-1 account (Trading + Demat + Savings) backed by state-of-the-art technology. Over the years, the company has won many awards and recognitions. Currently, the company has 250+ branches across 190 cities, serving over 2.1 million customers.

We recently launched a discount broking platform called HDFC Sky in addition to HDFC InvestRight, which is our existing full service broking platform.

We are currently enhancing and scaling these platforms even further to continue to delight our valued customers.

If this sounds exciting to you, come join us!

Job Duties & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.

Define configuration specifications and business analysis requirements
Perform quality assurance (Functional Testing)
Undertake user acceptance testing, more so in regression testing
Own and develop relationship with partners, working with them to optimize and enhance our integration
Ensure quality of functional testing before releasing to live
Read and interpret FSD and translate it into Test Cases and Scenarios
Creation and Maintenance of Use-Cases and Detailed Test Cases
Perform Execution of Use-Cases and recording of test results
Maintenance of the production requirement.
Look into critical issues and fixing those along with working with different teams.
Testing of new system functionality
Having worked as BA / Functional Tester in a reputed brokerage firm or quality testing vendor
Report on common sources of technical issues or questions and make recommendations to product team
Daily liaisoning with technology teams and vendors and business for projects and issue resolution
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Key Requirements:

Previous experience in Business / Systems Analysis or Quality Assurance.
Having flair to understand the system and perform UAT testing.
Familiar with excel, word, SQL and system processing functionalities.
Should have an inclination towards financial domain, particularly Capital Markets & trading systems .
Having knowledge of RMS, TWS, OWS, Trading terminal / ODIN, NSE / BSE connection and ITS portal .
Understanding of User interface and user experience in trading systems .
Problem solving abilities for business challenges / customer issues.
Proven experience in eliciting requirements and testing.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
Basic knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills

Desired Attributes: