Business Analyst

Role Overview

Key Responsibilities

• Conduct requirement elicitation through workshops, interviews, data analysis, and use case exploration.
• Collaborate with stakeholders across business, product, and technical teams to consolidate needs.
• Translate business needs into user stories, BRDs, FRDs, workflows, and data models.

• Participate in high-level solution design and estimation sessions.
• Break down complex business needs into modular, user-centric functionalities.
• Align with Product Owners and technical leads to define functional and non-functional requirements.

• Create comprehensive documentation including process flows, UML diagrams (use case, activity, sequence).
• Work closely with developers and QA to ensure shared understanding of requirements.

• Lead and support User Acceptance Testing (UAT) activities.
• Validate developed functionalities against documented requirements.
• Assist in creating release notes, test cases, and user guides when needed.

• Conduct ad-hoc data analysis using SQL or similar tools to support decision-making.
• Assist in incident analysis and resolution when issues arise.

• Provide insights and documentation to support internal process improvements and client delivery.
• Contribute to refining requirement gathering frameworks and BA best practices.
• Promote data-driven decision-making within the product and delivery teams.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• Fresher to 1 year of experience as a Business Analyst in IT, product, or consulting environments.
• Strong knowledge of requirement gathering, documentation, and modeling techniques.
• Proficiency in tools such as JIRA, Confluence, Visio, Lucid chart, or similar.
• Familiarity with SQL and data analysis concepts.
• Excellent communication, analytical, and stakeholder management skills.
• Experience in Agile/Scrum methodologies is preferred.

• Opportunity to work on impactful, technology-driven projects.
• Collaborative and growth-oriented work environment.
• Exposure to cutting-edge tools and industry best practices.