Business Analyst

Santa Fe, United States

Compensation:

$57,540 - $62,785 CS119

Compensation Type:

Salary

Employment Type:

Regular

Scheduled Weekly Hours:

Position Summary

The Business Analyst is responsible for the business aspects of information systems which would include business processes, functionality, and data. Develops, analyzes, and documents requirements, as well as business process decomposition and modeling. Collaborate and coordinate effectively with OIT, administrative, academic, and student members.

Duties & Responsibilities

Define requirements and business cases for technology developments.
Participate in analyzing and documenting existing processes and systems for possible improvements and recommending new or revised systems; may develop instructional materials, training, and job aids.
Participate in the analysis of user needs and the design and implementation of new or modified management information systems, such as use case analysis.
Provides assistance in designing reporting systems, forms, and related business tools.
Collaborate and coordinate effectively with OIT and college business team members, translating between business and technical staff to derive clarity from ambiguity.
Interview staff, faculty, students, and vendors at all levels to analyze policies, work procedures and operational methods for the needs analysis stage of systems development.
May participate in user acceptance testing, assist in upgrades and patching; may participate in smoke testing and develop test plans; plan, conduct, and document results of testing.
Participate in problem solving; defining the problem, performing root cause analysis, exploring options and solutions, understanding constraints, and recommending best solution based on data-driven analysis.
Develop quality documentation such as requirement specification, user guides, presentation materials, correspondence, and use cases.
Demonstrate effective interpersonal skills to establish credibility and rapport with team members, management, and stakeholders. Communicate findings, results, requirements, and timelines in an objective manner.
Appropriately escalate concerns or issues to more senior staff.

Knowledge, Skills, and Abilities

Skill in analytical thinking and problem solving.
The ability to collaborate and manage relationships.
Honed communication and stakeholder engagement skills.
Adaptability and Technological Curiosity Attention to detail and accuracy.

Work Hours

Typically, 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work after-hours and/or weekends.

Working Conditions

Office setting with frequent use of a computer.
May occasionally be required to lift up to 25 pounds of equipment.
May require occasional travel between local campus sites or training/professional development events.

Minimum Qualifications:

Bachelor’s degree in information technology, Business Administration, Computer Science, or related field.

Minimum of three (3) years of experience as a business analyst or in a similar role. Demonstrated proficiency in business process modeling, documentation, and analysis tools.

Education may be substituted for relevant experience on a year-for-year basis.

Preferred Qualifications

Four (4) years of experience in information technology or business analysis.
Experience in higher education or public sector environments.
Familiarity with project management methodologies (e.g., Agile, Waterfall).
Experience working with modern integration tools, Single Sign On (SSO), and APIs.
Knowledge of platforms such as Workday, Modern Campus Lifelong Learning, Fischer Identity, and Canvas Learning Management System.
CBAP, PMI-PBA, or related business analysis certification.

Additional Comments to Applicants:

Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC’s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.

EEO Statement:

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement:

The SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

SFCC Recruiting Statement:

Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!

For additional jobs apply at https://jobs.sfcc.edu

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