Business Analyst

We are seeking an experienced and dynamic Business Analyst to join a well-known Islamic Bank. The ideal candidate will possess a sharp analytical mind, outstanding communication skills, and deep industry knowledge to support the development and optimization of banking solutions.

Key Responsibilities:

• Requirements Gathering Collaborate with cross-functional stakeholders to elicit, analyze, and document detailed business and functional requirements.
• Process Improvement Evaluate existing processes and identify opportunities for improvement to enhance operational efficiency and customer satisfaction.
• Stakeholder Communication Act as a bridge between technical teams, business leads, and end-users to ensure consistent alignment and shared understanding across all project phases.
• Documentation Create clear and structured documentation, including Business Requirement Documents (BRDs), use cases, and test cases to support development and testing activities.

Required Education and Experience:

• Education: Bachelor’s degree in computer science, Information systems or a related field. A Master’s degree or MBA is a plus.
• Experience: 3–5 years of hands-on experience as a Business Analyst, preferably in the banking or fintech industry

Required Skills & Competencies:

• Analytical Thinking Strong ability to interpret and improve business processes, systems, and applications.
• Effective Communication Exceptional written and verbal skills for interfacing with a wide range of stakeholders.
• Problem Solving Proven capacity to identify root issues and propose effective, innovative solutions.
• Technical Fluency Familiarity with databases and the software development lifecycle; ability to collaborate effectively with IT teams.
• Industry Expertise Knowledge of the banking sector, with a particular focus on digital and internet banking products and services.
• Interpersonal Agility Ability to foster collaboration and maintain productive relationships with diverse teams.
• Project Management Basics Understanding of methodologies such as Agile or Scrum to support project planning and execution.

Preferred Qualifications:

• Certifications: CBAP, AAC, or equivalent is advantageous.
• Technical Know-how Exposure to programming languages and database management tools is a plus.
• Change Management Awareness Understanding of principles and best practices to support organizational change initiatives.