Business Analyst

Key Responsibilities

• Ensure the Objectives of the Project are Satisfied

o The SBA will ensure the State’s objectives of protecting children and reducing the use of State resources are
maintained throughout the proof-of-concept.
o The SBA will add to the project objectives based on requests from the State.

• Lead Exploratory Interviews, Discovery Sessions, and Workshops

o Organize exploratory interviews, discovery sessions, and workshops with State representatives to understand
and document current workflows and shortcomings.
o Identify key stakeholders and document their specific views on the current intake process.
o Work with technical team members to capture the technical implications of the shortcomings.
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• Contribute to the Development of a New Intake Process

o Participate in discussions related to the development of the new intake process to ensure the objectives of the
State are being met.
o Provide workflow insight; Reconcile the current workflow with the proposed revised workflow. Identify issues
and benefits from the user’s perspective.
o Contribute to the development of key metrics associated with measuring the prototype’s efficacy.
o Document as appropriate for the purposes of transparency to the State.
o Provide written and verbal communications to clarify technical points as appropriate.

• Engage State at All Levels

o Partner with key stakeholders at all levels within MDCPS to ensure their understanding, participation, and
support of the project.
o Gain support by understanding what is working and what could be improved in the current intake process.

• Ensure Transparency and Communications

o Provide short status reports on a bi-weekly basis and a monthly summary report.

• Coordinate Conference Room Demonstrations

o Organize the conference room demo for key stakeholders.
o Provide the framework for the demonstration to ensure the objectives of the State are satisfied.
o Work with the technical staff to ensure the major functionality of the application is presented and understood by
the key stakeholders.
o Document feedback from the demonstration.

• Roadmap

o Contribute to the development of a roadmap that illustrates how the developed technology could be integrated
into the State’s ecosystem of technologies and processes.

• Final Report

o Draft a final report of the project documenting all significant aspects.
o Provide a review copy of the report to the State. Capture comments from State officials.
o Update the final report based on comments from State officials. Resubmit the final report.

• Lead the Agile Development Process

o Provide scrum leadership
o Create documentation as agreed on with State representatives.